Customer Support Agent (with knowledge of the Spanish language)

at  MYGAMES

Home Office, Nordrhein-Westfalen, Germany -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate31 Jan, 2025Not Specified01 Nov, 2024N/AGood communication skillsNoNo
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Description:

MY.GAMES is a leading European developer and publisher, driven by a singular goal: making great games that capture the hearts of players worldwide. Our community unites 1+ billion registered players.
We’ve developed or produced games, including War Robots, Hustle Castle, Rush Royale, Left to Survive, Tacticool, Grand Hotel Mania, HAWKED – and many more.
Our internationally distributed team consists of top-tier gamedev professionals. We work remotely, and our hubs are located in the Netherlands, Cyprus, Armenia, UAE, Serbia, and Georgia.
Come join a universe of professional opportunities: develop and support large scale projects from PC/console/mobile, and create products across various genres – from casuals to shooters.

How To Apply:

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Responsibilities:

  • Process user inquiries
  • Compile regular reports on received inquiries
  • Maintain up-to-date FAQ articles
  • Interact with the outsourcing team (consultations)
  • Collaborate with the product team
  • Identify patterns in user inquiries


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Other

Graduate

Proficient

1

Home Office, Germany