Customer Support Associate II - VAS
at Arrow Electronics Inc
Tlaquepaque, Jal., Mexico -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 30 Nov, 2024 | Not Specified | 04 Sep, 2024 | 3 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
JOB DESCRIPTION:
At Arrow, we’re currently looking for a Customer Support Associate for our Nogales, Sonora, or Guadalajara Offices. In this position, you’ll have the opportunity to contribute individually and as a team member in providing a great experience to our customers through order management for light manufacturing orders.
Responsibilities:
- Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements.
- Responsible for Post-booking to Invoice process, including but not limited to maintenance of Value-Added orders & and follow-up to complete the post-booking process.
- Backlog Management.
- Work with the buyer and different portals to expedite factory purchase orders to meet customer open order demands.
- Pull reports from our Business Intelligence - BI system.
REQUIREMENT SUMMARY
Min:3.0Max:4.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Diploma
Proficient
1
Tlaquepaque, Jal., Mexico
