Customer Support Consultant (German Speaker)

at  RoomRaccoon

Cape Town, Western Cape 8000, South Africa -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate12 Feb, 2025Not Specified13 Nov, 20242 year(s) or aboveTechnical Proficiency,TrainingNoNo
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Description:

ROOMRACCOON

RoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017 with a mission to redefine hotel operations through our all-in-one hotel management system.
Our diverse team of 110 professionals, spread across 5 offices worldwide, serves 2000+ clients across Europe, USA and Africa.
Title: Customer Support Consultant / Customer Care Consultant
Type: On-site
Terms: Full-time
Language: German
Location: Only considering applications-based in Portugal (Lisbon) or South Africa (Cape Town).

KEY SKILLS:

  • Non-negotiable: Fluency in German and English
  • Has 2+ years’ experience in a service-oriented, technical or customer support role
  • Technical proficiency in working on different systems (training will be provided)

BENEFICIAL SKILLS:

  • Hotel (front desk/reservations) / and or hospitality experience

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Outsourcing/Offshoring

IT - Hardware / Telecom / Technical Staff / Support

Customer Service

Graduate

Proficient

1

Cape Town, Western Cape 8000, South Africa