Customer Support Consultant - LATAM (weekend availability required)

at  Moodle

Desde casa, Río Negro, Argentina -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate29 Nov, 2024Not Specified01 Sep, 2024N/AGood communication skillsNoNo
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Description:

Moodle with us!
We’re the world’s most popular learning platform and we’re on a mission to empower educators to improve our world.
Due to some exciting company growth, we’re in the process of expanding our current support team to provide Global Tier 1 support, including essential weekend emergency coverage as well as enhanced around the clock coverage for our other territories around the world. We’re looking for passionate individuals to join our small but dynamic customer support team. This role will initially focus on supporting our MoodleCloud customers, with opportunities to collaborate across other products and services, enhancing your breadth and depth of product knowledge. As you grow with us, your responsibilities will extend to supporting our Moodle US and Moodle India division. In addition to handling support tickets, you’ll play a pivotal role in refining our support processes and enhancing documentation to improve overall customer experience.

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Other

Graduate

Proficient

1

Desde casa, Argentina