Customer Support Engineer - Wireless - CXC Lisbon
at Cisco Systems
Oeiras, Área Metropolitana de Lisboa, Portugal -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 11 Nov, 2024 | Not Specified | 11 Aug, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens.
Responsibilities:
- Diagnose, troubleshoot and resolve incidents related to Cisco wireless technology
- Work with Cisco customers remotely and help tackle their highly sophisticated technical issues
- Engage in internal cross-technology collaborations to help tackle issues in heterogeneous network environments
- Recreate customer technical problems within Cisco’s internal labs
- Be a trusted technical authority to worldwide Cisco customers and partners
- Contribute to knowledge bases and troubleshooting guides
- Build automation and augmentation logic to speed up issue resolution
- Be the first to lay hands on the latest and greatest cutting-edge technologies in Cisco Enterprise area
- Improve product quality by identifying and submitting software defects
- Be a phenomenal teammate in a worldwide team
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
IT Software - Network Administration / Security
Sales
Graduate
Proficient
1
Oeiras, Portugal
