Customer Support Officer

at  Bendigo Adelaide Bank

Closing date: 25 February
We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

• Demonstrated experience in a customer service-based role with a passion for delivering great customer outcomes
• Previous experience in banking, collections or a role supporting vulnerable or challenging customers an advantage
• Exceptional verbal and written communication skills
• Good financial acumen
• A caring and empathetic nature with the resilience to deal with people who are going through difficult times
• Problem solving and ability to think outside the box to find solutions
• Positive ‘can do attitude’ with a desire to make a difference
• High attention to detail and accuracy
• High level of computer literacy