Customer Support Officer
at Tunstall APAC
EFQ4, Queensland, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 10 Nov, 2024 | Not Specified | 11 Aug, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
ABOUT US
As part of a global company, Tunstall Healthcare is the market leader of telecare and telehealth solutions. Tunstall’s assistive technologies aid people with additional needs to maintain their independence, confidence and the ability to live in their own home. Our Australian and New Zealand teams provide support and assistance at the press of a button, delivering peace of mind and reassurance to clients and their families.
Responsibilities:
- Be a primary point of contact (via phone and email) for product and service enquiries
- Engage with clients and key stakeholders to provide end-to-end support to complete the onboarding process for new alarms
- Respond to new and current client telephone calls and online enquires
- Accurately complete all documentation and admin required
- Recommend the most suitable products, explaining how they work to existing and new clients
- Answer alarm enquiries for new customers
- Troubleshoot non-urgent medical alarm enquiries
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Proficient
1
Eagle Farm QLD 4009, Australia
