Customer Support Specialist / Administration Support Officer

at  Concentrix

LOCATION

Brisbane, Australia
Job Title:
Customer Support Specialist / Administration Support Officer
Job Description
Our roles available slightly differ in the type of support provided but all have customer service at their core.
Thanks for joining us at the Career Expo!
See below a brief summary of the roles we have available:
Role 1: Permanent FT/PT role with established government account, $27.77 p/h with up to $480 per month in performance incentives. Provide valuable voice support for everyday Australians in using Services Australia programs. Minimum 30 hours per week if PT. Citizenship necessary.
Role 2: Casual or Fixed term FT/PT (6-month contract) for claims processing on behalf of a government account. $27.77 p/h or $34.71 for casual. Only 3 days training and then only 20 hours needed per week, can be up to 38. Citizenship necessary.
Role 3: Permanent FT role with brand new superannuation client, $27.17 p/h. Get in on the ground floor of a new account and showcase our skills, within our new accounts we regularly see growth opportunities for game-changers. No citizenship required.

FULL-TIME, PART-TIME AND CASUAL ROLES AVAILABLE

• Hourly rates: $27.17 / $27.77 and $34.71 (casual)
• Paid training ranging between: 3 days to 6 weeks
• Brisbane CBD Location - Across the road from Central Station, make the most of the upcoming 50c fares!

ROLE DUTIES:

A variety of roles are available, including government support through voice customer service, back-end claims processing, and voice support for a well-known superannuation company.