Customer Support Specialist (Incident Resolution)
at RateHawk
Lima, Lima, Peru -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 26 Oct, 2024 | USD 600 Annual | 30 Jul, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
HEY THERE!
Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team?
At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Specialist (Incident Resolution) to help us keep our clients happy and our operations smooth.
WHO WE ARE:
We’re a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we’d love to hear from you!
Responsibilities:
- Rapidly and effectively resolve client issues: Handle problems sent to you by retail and corporate clients through our CRM system.
- Advise clients: Provide expert advice on bookings and our products.
- Communicate: Engage with suppliers, hotels, and clients via email and phone.
- Work with systems: Utilize CRM systems and our internal databases efficiently.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
HR / Administration / IR
Other
Graduate
Proficient
1
Lima, Lima, Peru
