Customer Support Systems Specialist (Activations & Tier 1) – Swing/Night Shift
at Gogo Business Aviation
Broomfield, Colorado, USA -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 30 Oct, 2024 | USD 39 Hourly | 31 Jul, 2024 | 2 year(s) or above | Product Support,Customer Service Skills,Thinking Skills,Time Management,Aviation,Communications | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
We will be accepting applications through August 22, 2024 or until filled.
The Gogo Business Aviation Customer Support Systems Specialist (Activations & Tier 1) – Swing/Night Shift is responsible for providing efficient and accurate equipment activations/deactivations, initial troubleshooting, account initiation and updates, service billing information, and other customer support actions to OEMs, dealers, aircraft owners/managers, and senior-level customers. You must develop your knowledge of business aircraft cabins, cockpit communication equipment, and services.
Are you a customer-focused individual with high attention to detail and an interest in the aviation industry? Are you a self-motivated team player with a curious mind? You can provide voice and data connectivity services to our dealers, OEMs, pilots, maintenance directors, and customers.
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:2.0Max:4.0 year(s)
Outsourcing/Offshoring
IT - Hardware / Telecom / Technical Staff / Support
Customer Service
Graduate
Business or a related technical field or equivalent work experience
Proficient
1
Broomfield, CO, USA
