Customer Trainer

at  Collins Aerospace

WE ARE COLLINS AEROSPACE AND WE HOPE YOU JOIN US AS WE REDEFINE AEROSPACE.

We are currently seeking a Customer Trainer to join our teams within Crawley,, West Sussex, UK.
Collins Aerospace provides a diverse array of flight support services through its ARINCDirect product suite, such as: advanced flight planning and weather, safety tools, flight following, international trip support, and other services such as VHF Datalink and satellite communications for business jet aircraft.
We’re seeking a highly motivated candidate to perform customer account management within the EMEA region. The ideal candidate will be expected to work as an integral part of a close-knit team while still acting independently. The candidate will be required to learn about all ARINCDirect products and services in order to provide training and first-class service to our customers. The role is very customer focused and requires regular face-to-face contact with both existing and potential customers.
First impressions are vitally important, requiring professional etiquette and excellent interpersonal communications skills.
The role requires a proactive attitude when dealing with customer issues, whether in the office or on the road; working closely with the sales team to on-board new customer and feeding back opportunities for add-on growth from existing customers.
The ideal candidate will also have the responsibility for working with the appropriate functions within Collins Aerospace and relaying to customers what can and cannot be achieved, in an effective and positive way.
The role requires the ability and flexibility to travel throughout the EMEA region, sometimes on short notice, to provide customer support and to represent the company at industry events.

Unspecified
Collins Aerospace, a unit of Raytheon Technologies, is a leader in technologically advanced and intelligent solutions for the global aerospace and defence industry. Created in 2018 by bringing together UTC Aerospace Systems and Rockwell Collins, Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers toughest challenges and to meet the demands of a rapidly evolving global market. Every day we imagine ways to make the skies and the spaces we touch smarter, safer and more amazing than ever. Together we chart new journeys, reunite families, and save lives. And we do it all with some of the greatest talent this industry has to offer.