Customs Specialist

at  ViaEurope

VIAEUROPE MEANS SMART WEB-APPS & APIS COMBINED WITH REAL WAREHOUSES, TAKING CARE OF CUSTOMS CLEARANCE FOR THOUSANDS OF PARCELS EACH DAY, BRINGING PRODUCTS FROM ALL OVER THE WORLD TO EUROPE!

ViaEurope is an e-logistics company founded in Amsterdam. Though we’ve been at the intersection of technology and logistics for five years, we continue to operate and grow with a start-up mindset. Our mission is to support our clients by ensuring that customs clearance, sorting, and product handling are carried out efficiently and reliably, as required by local customs authorities, while meeting the high-speed demands of e-commerce.
Technology is at the very core of ViaEurope’s strategy and is also behind our connected warehouses, or e-HUBs, which are located at Amsterdam Schiphol Airport, Liège Airport in Belgium, Budapest in Hungary, and Frankfurt in Germany. With the right people, we’re poised to expand our team as we scale up our business.
The Customs Specialist will be responsible for the day-to-day customs related inquiries and help us that our to deliver reliable information in time to internal and external parties. In this role, you are expected to understand the logistics process and more in depth customs process and administration so that you know where to search information and act in the best way possible.
Teamwork is in our DNA, so you’ll never work alone! You’ll collaborate with other ViaEurope departments to address customer needs, customs inquiries, technology utilization, and departmental efficiencies, all while helping the company achieve its goals. Clear communication, speed, and quality are vital to your success in this role. A solid understanding of our operations and the ability to manage multiple issues simultaneously will be key to thriving in this position.

ABOUT US

• Start-up mindset that has a casual work environment and dress code
• We believe that technology drives our business
• Our team includes a diverse cultural and professional background
• We care for work-life balance and offer the flexibility to work from home and/or from our e-HUBs
• Involvement: ability to participate in meetings, team building events, celebrations, and much more
• Self-empowerment: we believe in people and therefore give space for own initiatives and self-development

Job requirements

• Working and thinking at a level of MBO-plus/ HBO level
• Minimum of 2 years relevant work experience as customs declarant
• A professional certificate declarant is a plus
• Service attitude towards team and customers
• Problem solving, stress resistant, able to work under pressure
• You’re curious person / Having a learning drive, we continuously learn and gain further education or training
• Experience with customs software & general software such as MS-Office
• Good communication skills both oral and written
• Proficiency in English language, in word and writing – Dutch is a plus.
• Flexibility and adaptability to thrive in a fast-paced environment where processes and technologies are constantly evolvin

• Take care of all customs clearance and customs control matters
• Provide accurate and efficient support service to internal and external contacts
• Check and answer inquiries about customs matters
• Scan data and ensure that all your incidents, and inspection are recorded correctly in our system
• Take care of all additional involved administration work
• Establish and maintain an overall positive business and customer relationships

Working and thinking at a level of MBO-plus/ HBO level

• Minimum of 2 years relevant work experience as customs declarant
• A professional certificate declarant is a plus
• Service attitude towards team and customers
• Problem solving, stress resistant, able to work under pressure
• You’re a curious person, always eager to learn and seek further education or training
• Experience with customs software & general software such as MS-Office
• Good communication skills both oral and written
• Proficiency in English language, in word and writing – Dutch is a plus.
• Flexibility and adaptability to thrive in a fast-paced environment where processes and technologies are constantly evolving

Job requirements

• Working and thinking at a level of MBO-plus/ HBO level
• Minimum of 2 years relevant work experience as customs declarant
• A professional certificate declarant is a plus
• Service attitude towards team and customers
• Problem solving, stress resistant, able to work under pressure
• You’re curious person / Having a learning drive, we continuously learn and gain further education or training
• Experience with customs software & general software such as MS-Office
• Good communication skills both oral and written
• Proficiency in English language, in word and writing – Dutch is a plus.
• Flexibility and adaptability to thrive in a fast-paced environment where processes and technologies are constantly evolving

We work as a team and together we are responsible for the collective happiness, therefore support and care for each other as well as a safe environment for learning and sharing describe our team work.