CX Designer (Cape Town)
at IQbusiness South Africa
Cape Town, Western Cape, South Africa -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 24 Nov, 2024 | Not Specified | 29 Aug, 2024 | 5 year(s) or above | Transformations | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
ABOUT YOU AND THE KEY SKILLS WE’RE LOOKING FOR.
Are you a talented CX designer ready to make a significant impact?
In this role, you’ll collaborate with various stakeholders to drive customer-centric strategies and transformations. We’re looking for someone with over 5 years of experience as a CX Designer. Experience in the financial services sector is a bonus.
Join us in a fast-paced, innovative environment where you’ll help drive forward-thinking customer solutions and augment our capacity. This role is all about putting the customer first and ensuring every interaction they have with our products is seamless and enjoyable. If you’re passionate about creating exceptional customer experiences, this could be the perfect fit for you!
WHO WE ARE:
Our purpose is to grow people, grow businesses, and grow Africa.
At IQbusiness, we are creative problem-solvers who never concede defeat. Beyond IT and technology, we apply innovative solutions to complex problems. We make sure that our clients grow, whether these challenges may be overcome by utilising research from IQbusiness and our partners, allocating teams to build and implement solutions, or deploying point expertise to address a skills shortage. Whatever the challenges, we support them in overcoming them.
What’s in it for you?
At IQbusiness, we prioritise work-life balance and offer attractive salary packages with generous employee benefits. Our offices are conveniently located in both Johannesburg and Cape Town, ensuring ease even during challenging times like load shedding. We foster a workplace culture that values flexibility and supports your personal needs. Moreover, our diverse talent pool provides ample opportunities for growth and development through meaningful interactions with your colleagues. Join us and experience the best of both worlds: a fulfilling career and a fulfilling life outside of work.
Responsibilities:
- Conduct User Research
- Develop Customer Journey Maps:
- Design User Interfaces and Interactions.
- Collaborate with Cross-Functional Teams.
- Analyse Customer Data.
- Create and Test Prototypes.
- Ensure Consistency in Design.
- Monitor and Evaluate the customer experience.
- Advocate for Customer-Centric Design
REQUIREMENT SUMMARY
Min:5.0Max:10.0 year(s)
Information Technology/IT
Other
Graduate
Proficient
1
Cape Town, Western Cape, South Africa
