Cyber Security & Infrastructure Analyst (L1)

at  Aspire Technology Solutions

ABOUT ASPIRE

At Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK.
Our mission is to deliver technology like no other.
It is such an exciting time to join us on our journey as we continue to grow and expand!

INTERVIEW PROCESS

We generally conduct interviews in three stages, lasting approximately 2-3 weeks depending on everyone’s calendars.

• Shortlisted candidates will be invited to a pre-screening call via teams to discuss your experience and what you’re looking for in your next role.
• Successful candidates will be invited to an interview with the Hiring Manager.
• If successful in interview, candidates will be invited to an informal interview with key stakeholders at Aspire to meet the wider team(s).

ABOUT THE ROLE

As a Cyber Security & Infrastructure Analyst (L1), you will work within our 24/7 team where you will provide rapid response and remediation to customer cyber security alerts and IT issues.
As part of the 24/7 team, you will work on a shift rotation. Working alongside the wider Service Desk, you will work towards continually driving home technical solutions whilst putting our customer’s needs first.
Communication with customers will take place over the phone and via email whilst utilising fault-finding programmes that assists you to diagnose and fix customer problems remotely. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery is second to none.

YOU WILL SUIT THE ROLE IF YOU HAVE

• A willingness to learn and good attention to detail.
• Knowledge of SIEM/AV/EDR.
• Prior experience in an IT related background.
• Awareness of security technologies.
• Experience with incident response tools and platforms.
• Strong knowledge of cybersecurity concepts, tools, and techniques.
• Ability to work well under pressure in high-stress situations.
• Strong attention to detail and organization skills.

The following certifications are advantageous but not essential:

• Microsoft certifications , BTL1, CompTIA Network+, TryHackMe, CompTIA A+, CCNA and eJPT.