CyberSecurity Analyst - MDR (Remote Canada)

at  GoSecure

GoSecure is recognized as a leader and innovator in cybersecurity solutions. The company is the first and only to integrate an Endpoint and Network threat detection platform, Managed Detection and Response services, and Cloud/SaaS delivery. Together, these capabilities provide the most effective response to the increased sophistication of continuously evolving malware and malicious insiders that target people, processes and systems. With focus on innovation quality, integrity, and respect, GoSecure has become the trusted provider of cybersecurity products and services to organizations of all sizes, across all industries globally. To learn more, please visit: https://www.gosecure.net.
GoSecure offers a creative and challenging work environment, a competitive benefit package, and a great atmosphere to foster career growth. Come put your career on the leading-edge and bring your talents to a much sought-after high growth opportunity in technology- GoSecure!
Summary
The Security Analyst is a member of the MDR team. The analyst monitors systems and provide subject matter expertise and technical support to multiple clients.

QUALIFICATIONS

• University degree in Computer Science or college diploma in a related field;
• Relevant experience in a similar role;
• Good working knowledge of Linux, Windows, and MacOS, including CLI for each; Office products;
• Exceptional ability to multitask and attention to detail;
• Ability to work independently and in a collaborative team environment;
• Excellent written and verbal communication skills;
• Energetic and positive attitude;
• Related technical certifications are considered an asset.

Working conditions

• Shift work is mandatory as per the rotation schedule and includes day, evening, night, and weekend shifts.

The incumbent is responsible for the following:

• Provide technical consulting services to clients on the network security controls required for the development of enhancements and the implementation of new and/or ongoing business systems;
• Provide security subject matter expertise to clients in proactive analysis or in incident response scenarios;
• Investigate security breaches and other cyber security incidents;
• Monitor endpoint behaviors and network activities for security issues and take mitigative actions to contain the activity and minimize damage according to policy;
• Document security incidents by creating investigation and escalation tickets according to internal corporate policies and client policies;
• Stay up-to-date on information technology trends, security standards and IT security news;
• Troubleshoot internal & external tools to recommend improvements by providing pertinent information and resources;
• Conduct network monitoring and intrusion detection analysis to determine if there have been any attacks on the system;
• Answers clients’ inquiries via phone or email in a professional and timely manner.