D365 Customer Engagement Senior Developer

at  Kick ICT Group

KICK ICT GROUP

Kick ICT Group is one of the fastest growing providers of IT Services in the UK, with a talented and highly skilled team that provide outstanding service and value to our customers.
Founded in April 2015 by CEO Tom O’Hara, Kick has grown rapidly with acquisitions playing a vital role in shaping Kick as a respected leader within the industry. Since 2015, nine acquisitions have been made. These acquisitions alongside our strong organic growth have been the key elements in our ability to scale and expand the range of services and levels of expertise that Kick provides to our customers.
Combining over 40 years of expertise and service from respected industry players, Castle and Talon, our five divisions, Technical, Dynamics, Infor, Communications and KickSecure allow us to deliver tailored expertise to each customer.
We pride ourselves on our commitment to providing outstanding IT solutions, services and support. Yet we believe that it’s how we work with people that is most important to us.

THE ROLE

BASE LOCATION: Hybrid (Bellshill or Dundee)/ Fully remote
SALARY: Up to £60K Depending on skills and experience
WORKING PATTERN: Permanent I Full-time (35 hours per week)
The objective of the D365 Customer Engagement Senior Developer is to carry out analysis and development activities within D365 Customer Engagement. This work will be performed primarily on Kick ICT Group’s customer projects. The role requires continuous learning of the D365 Customer Engagement product stack and associated technologies including Power Automate, Power Pages and supporting Azure services.
The expectation is that you will be self-motivated and able to learn the stack of products and technologies with the assistance of some internal or external training, user guides, and hands on practice in order to be able to deliver the high level of application knowledge and development we strive for as a business.

KEY RESPONSIBILITIES

• Analyse and contribute to quotations and functional specifications
• Produce technical specifications in line with agreed standards
• D365 Customer Engagement development using standard customisation tooling, .NET for plugins and Web API developments, Power Automate for workflows, Power Pages for portal functionality (including FetchXML and JQuery) and Azure for Azure Functions and hosting of Web API applications
• Mentor and guide the development of less experienced developers
• Be involved at each stage of the software development lifecycle, from helping to assess the feasibility of an identified business requirement, through documentation, development, testing and delivery
• Perform data Migrations utilising SQL Server Integration Services (Kingswaysoft)
• Debug system problems and craft resolutions
• Technical liaison to business / consulting group for application support
• Test functionality developed against business requirements
• Ensure projects meet Kick’s quality standards and where appropriate adopts best practice
• Support and drive process change and communication as identified during the development lifecycle
• Serve as a senior D365 Customer Engagement technical expert for the development & support teams
• Take responsibility for delivering development tasks within agreed budgets and timelines utilising an agile methodology
• Other tasks appropriate to this role as requested and agreed