Data Analyst 3- Remote Washington/Colorado

at  Nordstrom Card Services Inc

JOB DESCRIPTION

The Data Analyst 3 on the Credit and Payments Analytics team is responsible for delivering advanced data analysis and actionable insights to support Nordstroms credit portfolio and payments business. This role involves conducting deep-dive analysis, developing strategies, and producing detailed reporting to monitor portfolio performance, optimize credit risk strategies, and enhance payment solutions. The Data Analyst 3 will work closely with cross-functional partners and external stakeholders to provide data-driven recommendations that drive profitable growth, improve the customer experience, and mitigate risk. Additionally, this role includes mentoring junior analysts and contributing to team development.

QUALIFICATIONS:

• Education & Experience:
• Bachelors degree in Finance, Economics, Statistics, Data Science, Business Administration, or a related field. Advanced degree preferred.
• 4+ years of experience in financial data analysis, preferably in the consumer credit card or payments industry.
• 2+ years of experience in applying statistical techniques, including experimental design and hypothesis testing.
• Technical Skills:
• Advanced proficiency in SQL, BigQuery, SAS, or Python for data extraction, manipulation, and analysis.
• Experience with data visualization tools like Tableau, Power BI, or similar platforms.
• Strong skills in creating macros, automating repetitive tasks, and optimizing code for efficiency.
  Nordstrom is able to offer remote work in Washington or Denver

• Advanced Analytics & Decision Support:
• Deliver data-driven analytics and actionable insights to guide strategic decision-making within the Credit and Payments organization.
• Conduct advanced analysis to interpret credit card acquisition trends, portfolio performance, and card marketing campaign effectiveness.
• Develop and monitor forecasts, KPIs, and expectations for credit and payment strategies, ensuring alignment with business objectives.
• Data Reporting & Insights:
• Build and maintain dashboards, reports, and presentations to communicate key insights and trends to internal stakeholders.
• Summarize complex data into actionable recommendations and present findings clearly to cross-functional partners and senior leadership.
• Monitor emerging trends in account vintages, portfolio performance, and payment behaviors, sharing insights with relevant teams.
• Cross-Functional Collaboration:
• Partner with key internal stakeholders, including Marketing, Finance, Product, and IT, to support credit and payment initiatives.
• Work closely with external partners, such as TD Bank, to ensure alignment on strategies, reporting, and performance expectations.
• Team Mentorship & Leadership:
• Provide mentorship and guidance to junior analysts, fostering their technical and professional development.
• Act as a subject matter expert (SME) within the team, ensuring best practices in data analysis, reporting, and model development are followed.
• Ad Hoc Projects:
• Respond to ad hoc business requests with timely and accurate analysis, driving actionable insights to solve complex problems.