Data Analyst

at  Infor

JOB SUMMARY:

The Data Analyst uses data to drive the creation of analytic content that supports business initiatives, provides insights into the efficacy of programs and processes, ensures alignment to goals/KPIs, tracks progression towards those goals, and leverages that completed analytic content to identify areas of success and concern for the customers we serve. This is done by developing industry-specific knowledge and forming productive partnerships that position the Data Analyst as a valued partner that is committed to our customer’s success and functions as an extension of the customer’s team.

EDUCATION & EXPERIENCE:

• Bachelor’s Degree or equivalent business experience
• 2 or more years of dashboard design or development experience
• Demonstrated experience in problem solving and project management
• Experience initiating and driving projects to completion with minimal guidance

SKILL REQUIREMENTS/PREFERENCES:

• Advanced data visualization skills including dashboard development experience using Business Intelligence reporting tools
• Advanced Microsoft skills including SQL, Excel, and PowerPoint
• Understanding of end-to-end data flows from source system to report
• Exceptional organizational skills, attention to detail and commitment to creating high quality deliverables
• Excellent communication and interpersonal skills in a multicultural environment with the ability to interface with Executives
• Advanced analytical skills and business knowledge with the ability translate data into business insights
• Exceptional Requirements, documentation and wireframing skills
• Ability to think broadly and make connections to deliver data products vs. point solutions
• Ability to build relationships virtually across multiple functional areas
• Creative problem solver who takes ownership of their projects
• Ability to prioritize, estimate and proactively identify value-add projects and activities

PREFERRED SKILLS & KNOWLEDGE:

• Experience in working at a Software/SaaS company with working knowledge of marketing, sales, professional services, and customer success business processes
• Experience as a sales or marketing professional leveraging data and metrics to execute their job function
• Demonstrated ability to contribute to team culture in a distributed/remote environment
  About Infor
  Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
  For more information visit www.infor.com
  Our Values
  At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future.
  We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
  Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

• Deliver high-quality, well-documented, actionable analytic content suitable for executive use
• Partner proactively with key stakeholders to define requirements, create wireframes and release high quality data products that solve business problems and deliver measurable business value
• Build relationships and deliver value for supported business functions
• Function as Data Product Owner leading the design, development, testing and release efforts for new dashboards and enhancements to existing dashboards
• Ensure adherence to defined standard process and formats for data and visualization
• Leverage company-standard tools (including Jira) to provide visibility to progression of projects
• Track dashboard usage and drive awareness of available functionality to ensure that customers are leveraging that which we’ve delivered
• Understand existing reports and ad-hoc queries to produce analytics that deliver on customer needs while also increasing operational efficiencies