Data Analyst, Technical Operations

at  QA RESOURCES

JOB SUMMARY:

This role is responsible for supporting and further developing the data and analytics program within Technical Operations (Automation, Engineering & Facilities). This includes enabling data gathering and analysis, presenting and visualization of data and metrics.

EDUCATION AND EXPERIENCE:

 Analyst: Preferred – BS/BA in Business Analytics, Computer Science, Engineering or related field and 2+ years of relevant experience using various programming languages to analyse data and automate processes or equivalent combination of education and experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES MAY INCLUDE, BUT ARE NOT LIMITED TO, THE FOLLOWING:

 Work closely with the Technical Operations team to develop and expand the data and analytics program within the Technical Operations department.
 Communicate with multiple teams to understand their analytical needs.
 Develop tools to assist with collecting, storage, retrieval, preparation, analysis, and distribution of data.
 Present data through meetings and communications with various levels within the organization.
 Provide recommendations to management using a data and analytics approach.
 Develop data visualization tools to improve department communications of Technical Operations data.
 Support existing dashboards and reporting, such as KPI initiatives.
 Creation of metrics to support existing and new processes.
 Collaborates with subject matter experts within the Technical Operations department and across the company.
 Keeps team members informed of the status of assigned work.
 Communicates progress in the form of metrics and project summaries.
 Provides coordination support during regulatory inspections and partner audits, in addition to presenting topics and responding to requests.
 Integration/Migration of data sets into CMMS database.

ROLE KNOWLEDGE, SKILLS, AND ABILITIES:

 Strong analytical skills with attention to detail.
 Requires excellent written, verbal, and interpersonal communication skills.
 Ability to manage tasks independently; take ownership of responsibilities.
 Experience with data visualization software (Excel, Qlik, Tableau, Spotfire, JMP etc.) preferred.
 Experience with SharePoint Lists and Workflows preferred.
 Six Sigma Black Belt, or Operational excellence certification preferred.
 Experience with CMMS system preferred