Data Center Logistic Specialist - Asset Management

at  TikTok

Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok’s purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That’s how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
The TikTok Infrastructure Engineering team is looking for a Data Center Asset Management & Logistics to develop and drive Data Center asset lifecycle management. This includes the aspects of managing the inbound and outbound logistics, cycle count , and supporting decommissions. A hyper-scaled data center comprises a massive hardware demography - product category, original manufacturer, years of warranty, cost, and efficiency. The individual we’re looking for would be a fast learner who is able to grasp critical information, apply best practices, hands-on and devise plans for execution.

Minimum Qualifications

• Bachelor’s degree in a technical field, or equivalent practical experience
• Experience in executing multiple tasks simultaneously in a fast-paced, ambiguous environment
• Experience in collaborating with individuals across internal and external organizations and other geographies.
• Must have a “hands-on” approach to accomplish all necessary tasks
• Familiarity with CMDB, ITAM, or equivalent systems
• Professional proficiency level is required in English

Preferred Qualifications

• 4 years of Supply Chain and Logistics-related experience within the Data Center space
• Experience with data center hardware, including servers and network equipment.
• Analytical skills to query data sources and extract insights from complex data

• Be responsible for data center asset lifecycle management: covering the entire process from receiving to retirement for all core IDC equipment including racks, rPDU, servers, networks (switches/OTNs/optics/AOC/etc), cables, cooling liquid, etc.
• Conduct daily operations including inbound and outbound asset management, cycle count, RMA, relocation, decommission, inventory management, etc. Act as the first point of escalation of all asset management operational related matters for assigned regions.
• Standardize SOP and promote best practices across the global regions, and incorporate SOPs & practices into asset management systems.
• Monitor operational KPIs; report asset accuracy and discrepancies, and drive asset accuracy improvements.
• Interface with Finance, Internal Audit, and GSO teams to ensure asset mgmt compliance & security.
• Collaborate with cross-functional teams such as Sourcing, Procurement, Server Engineering, Network Engineering, Security, and Platform for operational activities.
  Qualifications

Minimum Qualifications

• Bachelor’s degree in a technical field, or equivalent practical experience
• Experience in executing multiple tasks simultaneously in a fast-paced, ambiguous environment
• Experience in collaborating with individuals across internal and external organizations and other geographies.
• Must have a “hands-on” approach to accomplish all necessary tasks
• Familiarity with CMDB, ITAM, or equivalent systems
• Professional proficiency level is required in English.

Preferred Qualifications

• 4 years of Supply Chain and Logistics-related experience within the Data Center space
• Experience with data center hardware, including servers and network equipment.
• Analytical skills to query data sources and extract insights from complex data.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too