Data Center Technician

at  eStruxture Data Centers

WE HOST THE DATA. WE PROVIDE THE CONNECTIONS. WE PROTECT THE INFORMATION.

• Do you thrive in a fast-paced environment?
• Are you curious about the intricate world of data centers?
• Do you love solving challenges while connecting with customers? If so, we want to hear from you!

TELL ME ABOUT THE JOB…

As part of the front-line support team, the Data Center Technician will report to the Data Center Manager and play a critical role in ensuring the smooth operation of the facility. The role is a vital operational function assisting in ensuring we provide very high levels of availability for customers’ mission critical computing and colocation needs. eStruxture’s data centers are world class facilities with high levels of redundancy, complexity and risk management.
The ideal candidate will demonstrate a proactive approach, a commitment to continuous improvement, and strong customer-facing skills. We are looking for individuals who thrive in a dynamic environment, possess a solutions-oriented mindset, and have a passion for maintaining high-quality service standards.

I’M REALLY INTERESTED! WHAT SKILLS/KNOWLEDGE DO YOU WANT AND NEED?

Experience

• 2+ years working in a data center operations environment.
• Experience managing and driving projects to successful completion, ideally with team members in several remote locations.
• Experience dealing with customers during problem resolution and operating efficiently under pressure.
• Experience managing work and priorities through a ticketing system

Education/Certification/Designation

• College degree (or relevant experience) in computer science or management.

Competencies

• Proven ability to manage customer expectations and resolve conflicts

Technical Skills/Knowledge

• Proficiency with Google Suite.
• Excellent prioritization and time management skills.
• Excellent knowledge of server hardware.
• Solid understanding of Linux, UNIX administration and Copper/Fiber Optic Testing/Cabling Standards.
• Basic to intermediate electrical and HVAC familiarity would be considered an asset especially electrical circuit types, ASHRAE principles and Uptime Institute topologies.
• Understanding of distributed and service-oriented architectures.
• Ability to lift 50lbs on occasion.
• Valid driver license.

Please refer the Job description for details