Data Centre Technician

at  Sharp Brains Ltd

TITLE: TITLE: DATACENTER NETWORK L0

· 1-2 years of experience as a low voltage or data center technician.
· Must be able to take direction from Engineer for tasks.
· Must be able to read and understand blueprints.
· Ability to understand and execute runbook procedures in accordance with steps provided.

EXCEPTIONAL COMMUNICATION SKILLS.

· Willingness to document real time steps in ticketing system and provide updates as requested by teams.
· Must be comfortable with heights, working from 12’ and smaller ladders, scissor and articulating boom lifts as required.
· Must provide and be comfortable working while wearing PPE (Hard Hat, Safety Vest, Steel Toe Shoes, Eye protection ETC)
· Must provide own tools to include laptop, cell phone camera, hotspot, fiber cleaning supplies.
· Exceptional ability to work as part of a team, provide IT support, and resolve errors.
· Willingness to respond to network and server errors after hours.
· Basic computer skills are required.
· Proficient in Microsoft office products
· Ability to install different types of hardware.  (IE. Servers, Routers, Switches, Security Cameras, WAP’s with cabling)
· Proficient running, terminating, and installing IT cabling (Cat5, Cat6, Coaxial, and Fiber Optics)
· Perform pre-termination procedures: organize, form, dress cables and determine length, slack and label cables. Suspend and support cable correctly: Cable tray, J-hook, D-rings, Bridal rings, Trapeze.
· will perform fire-stopping procedures on fire walls, install sleeves, and pull cable through sleeves and core penetration.
· Copper testing, troubleshooting, and termination experience
· Install grounding for server racks, equipment, and cable, as required.
· Monitoring and performing on-going maintenance on servers and network equipment.
· Basic understanding of fiber cable and testing equipment.
· Assist in creation mass labels and apply per Port map
· Providing IT support to staff and customers, as well as responding to the server and network device issues.
· Protecting company data by preventing the overheating of data center components.
· Running hardware diagnostics and replacing failing parts in a timely manner.
· Collaborating with software and network engineering teams on cybersecurity and network efficiency.
· Monitoring all network processes to ensure the smooth flow of data across the network.
· Upgrading internal system components, including CPUs, memory, hard drives, and network cables.
· Understanding regarding the procurement of new data center equipment.
· Basic knowledge of data center environments, servers, and network equipment.
· Ability to keep up with advancements in data center industry infrastructure and technologies.
· Proficiency in documenting network processes.

REQUIREMENTS:

2-3 years of experience in a data center technician role or similar, with a portfolio showcasing previous projects.
· CCNA or equivalent network certification.
· Own set of tools including a laptop, hotspot, and personal protective equipment (PPE).
· Basic computer skills with the ability to provide IT support and troubleshoot network issues.
· Familiarity with data center environments and in-depth knowledge of servers and network equipment.
· Proven ability to work independently, as well as part of a team, and communicate effectively with staff and clients.
· Flexible availability, including willingness to respond to issues after hours as needed.
· Must possess exceptional problem-solving skills and the ability to adapt to new technologies and procedures.
· Strong organizational skills, with the ability to document network processes and maintain detailed event logs.

JOB REQUIREMENTS:

· Proven experience in a network administrator role
· Hands on experience in networking, routing and switching
· Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
· Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
· Ability to set up and configure server hardware
· Familiarity with backup and recovery software and methodologies
· Great at organizing, prioritizing and multitasking

DESIRED EDUCATION/TRAINING:

· CCNA, Network+, CCNP, CCDP, CCIE or equivalent
· BSc degree in Computer Science or related field or equivalent
· Associate’s degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor’s Degree preferred”

BEHAVIORAL SKILLS REQUIRED:

· Individual must have good customer facing skills and be well presented.
· Demonstrates independent and pro-active thinking.
· Builds effective relationships both within the team and across the business and Professional Services
· Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practices.
· Must be able to work alone and unsupervised, taking the initiative when necessary.
· Must be organized and prioritize work appropriately.
Job Types: Full-time, Contract

Experience:

• Data Centre: 1 year (Required)

Language:

• Malay (Required)
• English (Required)

Location:

• Johor Bahru (Johor Bahru) (Required)

Work Location: In perso