Data-Entry Operations Processor (Mon, Tues, Fri and Sat, 6:00am to 4:30pm)

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

The Government Lockbox Operations Group of U.S. Bank is looking for a DATA-ENTRY (alpha and 10-key numeric) Operations Processor to join the Earth City, MO ONSITE operations center. This is a noncustomer/client facing, fast-paced production-based environment. If you are a self-starter, driven by working hard to meet strict deadlines, we’d like to consider you.

Job Highlights:

• Certain positions will require the ability to move trays and carts of work, stand or sit for extended periods of time, and repetitive motions.
• High and fast levels of Alpha and Numeric Data-Entry.
• Able to commit to schedule long term: Mon, Tues, Fri and Sat 6:00am to 4:30pm.
• The function of this position may include processing and depositing checks and invoices received by mail as well as review checks/invoices for special instructions given by customers and determine the appropriate item handling.

This is a cross-functional position that provides production support to multiple groups within Operations Services or enterprise wide. Executes a variety of routine tasks within multiple operational systems and interacts with multiple internal partners. Duties may include functions related to transaction processing, data entry, archiving, researching, machine troubleshooting and vendor/client interaction over the phone or email. May have direct contact with third-party vendors and/or external customers. Research exceptions and escalate issues to management as appropriate. May have the opportunity to recommend and implement developed processing improvements within production.

Basic Qualifications

• High school diploma or equivalent
• One to two years of related work experience

Preferred Skills/Experience

• High and fast levels of Alpha and Numeric Data-Entry experience.
• Thorough knowledge of applicable bank and department policies, procedures, products and support systems
• Proven commitment to high quality customer service
• Ability to work well with external and internal customers
• Good time management skills to maximize production and execution of tasks in a fast-paced environment
• Ability to identify, analyze and resolve exceptions through data interpretation
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
• Effective verbal and written communication skills

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la