Data Extracts Manager

at  IRI Worldwide Australia

LET’S BE UNSTOPPABLE TOGETHER!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behaviour. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.
At Circana, we are fuelled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.

REQUIREMENTS

• Previous experience in a similar role, within the CPG industry
• Project management experience (2+ years)
• Strong attention to detail and time-management, with the ability to manage multiple clients, projects, and changing timelines
• Effective communication skills (verbal and written)
• Ability to influence and manage expectations of internal and external stakeholders
• Capability to build and maintain strong relationships globally, in person and virtually
• Strong problem-solving skills, with the ability to come up with creative solutions
• Consultative client approach
• Team player and collaborative mindset
  The salary for this role is $85-90k.

WHAT WILL YOU BE DOING?

You will oversee client requests, development and delivery of projects, and ongoing maintenance of large data extract deliverables within CPG/retail/healthcare industries.
While this role will be primarily focused on the Australia and New Zealand market, you will also be engaged in EMEA and North American solutions.

JOB RESPONSIBILITIES

• Develops project plans for new projects, as well as managing existing client deliverables and ensuring project management best practice
• Works closely with the Engineering team (on and offshore) to advise of extract specifications and deliverables
• Plans, organises and coordinates projects, ensuring that they are completed within the agreed timeline and cost
• Advise Client Service, CPG, and external client teams on extract best practice
• Effectively set expectations and guide the client through the extract delivery process, including helping them to design the right specifications
• Manage monthly deliverables for extracts and offline reporting, and conducting weekly and monthly quality checks by comparing against client specifications/prior reports
• Manage all client change requests including any restatements as required, ensuring that all stakeholders understand the change process and timing
• Ensure client satisfaction, making sure that commitments are followed through, and all client needs are met
• Reviews and updates client training documentation
• Undertake extract quality checks