Data Insights Manager

at  ANZ Banking Group

Req ID: 71702
Department: R&P Superannuation
Division: Talent & Culture
Location: Melbourne
About Us
At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As the Data Insights Manager for ANZ Staff Superannuation, you will play a crucial role in analysing and interpreting complex datasets to drive insights and support strategic decision-making within our organisation.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
Role Location: 833 Collins Street, Docklands VIC 3008
Role Type: Permanent, Full time (40 hours/week)
What will your day look like?
As a Data Insights Manager, some of your key responsibilities will include:
Data Analysis: Utilise advanced analytics techniques to extract, clean, and analyse large datasets related to superannuation contributions, member demographics, customer service and voice of customer and fund operations.
Insights Generation: Identify trends, patterns, and outliers in the data to generate actionable insights that inform business strategies, product development, and member engagement initiatives.
Reporting: Develop and maintain regular reports and dashboards to track key performance indicators (KPIs), monitor fund performance, and provide stakeholders with timely and accurate information.
Predictive Modelling: Build predictive models to forecast member behaviours, fund growth, enabling proactive decision-making and risk management.
Data Visualisation: Communicate findings effectively through compelling data visualizations, presentations, and reports that cater to diverse audiences, including senior management, stakeholders, and regulators.
Member Segmentation: Design and develop a member segmentation model based on demographic, behavioural and financial attributes to personalise member communications, target marketing campaigns and optimize service offerings.
Data Governance: Ensure data integrity, quality, and compliance with regulatory requirements by implementing robust data governance practices, data validation procedures, and adherence to industry standards.
Collaboration: Collaborate closely with cross-functional teams and business stakeholders, to drive data-driven decision-making and achieve organisational objectives.
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Proven experience (5 years) in data analysis, preferably within the superannuation sector.
Proficiency in SQL, Python, R, or other programming languages for data manipulation and analysis.
Strong analytical skills with the ability to translate complex data into actionable insights.
Experience with data visualization tools such as Tableau, Power BI, or similar.
Excellent communication skills with the ability to convey technical concepts to non-technical stakeholders.
Detail-oriented mindset with a commitment to data accuracy, integrity, and confidentiality.
Strong business acumen with the ability to deliver in a changing environment, and excellent interpersonal skills for building relationships across the organisation.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you’ll be doing meaningful work that will shape a world where people and communities thrive.
But it’s not just our customers who’ll feel your impact. you’ll feel it too. Because at ANZ, you’ll have the resources, opportunities, and support you need to take the next big step in your career.
We’re a diverse bunch at ANZ in different roles, different locations, doing different things. That’s why we have a range of flexible working arrangements, so our people can ‘make work, work for them’. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you’ll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That’s because we’re committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
. You can apply for this role by visiting ANZ Careers and searching for reference number 71702.
Job Posting End Date
05/08/2024 , 11.59pm, (Melbourne Australia

Please refer the Job description for details