Data Interactions Campaign Manager

at  Virgin Money

Business Unit: COO, Data Systems
Salary Range: £40,000 – 50,000 per annum DOE + red-hot benefits
Location: UK Hybrid – remote working with occasional travel to one of our hubs.
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• Identify and support the opportunity for increased personalised customer communication which are delivered in a timely, relevant and impactful manner across the appropriate channels.
• Undertaking complex campaign selections with an eye for detail to ensure they are completed robustly and promptly
• Coaching and development of others across the team.
• Leading and representing the team on a number of projects and campaigns with a varied stakeholder network across multiple business units.
• Deputising for the Senior Customer Interaction Manager as required.
• Designing data and processes used strategically for campaign management purposes when optimising campaigns and customer contacts.
• Supporting adoption of collaboration tools across the function such as JIRA / Confluence / GitHub.
• Ensuring that all activities are performed in line with the appropriate policies, standards and risk framework.