Data Operations Analyst

at  Tokio Marine Canada Ltd

WHO WE ARE

We are Tokio Marine Canada (TMCAN), an entrepreneurial, early-stage Canadian insurance company based in Toronto, with a focus on the commercial Property and Casualty industry. We are part of the Japanese-based Tokio Marine Group of Companies, one of the world’s largest and most reputable insurance organizations. At TMCAN we will work with select brokers across Canada providing business insurance solutions for Canadian customers across a broad spectrum of insurance coverages.
Our Noble Purpose: We believe in a future Canadian Society that is innovative, progressive, and prosperous. This will require businesses to grow, challenge the status quo, and take calculated risks. We exist to help Canadian business by supporting them in the risks they take on by partnering with select professional brokers in providing practical solutions, superb service and being there in their times of need. We are Tokio Marine Canada – we aspire to be a Good Company – and you can trust us to always do the right thing.

A BIT MORE ABOUT US

At Tokio Marine, we are a new and growing company. We value collaboration and knowledge sharing and we actively seek out ideas. Your work will have an impact. We support our employees’ growth. We work hard to create a dynamic company culture that reflects our vision – to be a good company. We seek ways to give to help our communities and support causes important to our employees. We believe our employees represent the best this industry has to offer, and we want to keep building on that.
We work in a hybrid model, and you should expect to split your time between working in the office and working remotely, with flexibility based on the role and the business needs. We currently have an office in downtown Toronto and will eventually be establishing offices in other provinces. Should you currently work in a province where we do not have an office, you will remain remote until such time as we do establish an office.
TMCAN is committed to fostering an inclusive and accessible environment where employees feel valued and respected and where every employee has the opportunity to realize their potential. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please let us know.

Your responsibilities will include:

• Assist with the administration of the bordereaux management system. Becoming the subject matter expert on the software.
• Day to day operation of binder management and contract programming.
• Review underwriting, billing and claims bordereaux for compliance and data quality.
• Support the integration of ISI policy administration with the bordereaux management system for underwriting and claims.
• Basic reporting for delegated underwriting authority business and fronting.
• Supporting underwriters to enable efficient policy administration.
• Work with finance team on processing deliverables for delegated authority business.
• Work with IT on various initiatives related to reporting and data management for delegated authority business.
• Demonstrate skills in creative thinking, decision making and problem solving.
• Participate in business analysis, project team, or individual meetings with management, preparing discussion topics, and presenting information in a professional manner.
• Develop personal development plans and demonstrate progress to the established goals.
• Embrace change and adaptation (positive change agent)
• Collaborate and build effective business relationships (build trust).
• Motivate and focus on delivering quality results in a team environment (continuous evaluation and improvement).
• Provide continuous attention to technical excellence (self-development).
• Work as part of a self-organizing team.
• Perform other relevant duties and projects as assigned.