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The data associate is in supporting the lifecycle of data breach response services including data file process and email campaign management. In addition, this position serves as a member of the operations team working with cross-functional teams to maintain a source of all service delivery communications for the practice.

REQUIREMENTS:

• Deep expertise with advanced Excel and data manipulation
• VBA Scripting
• Data cleansing and data manipulation
• Excellent organizational and decision-making skills with demonstrated ability to prioritize
• A highly motivated team player and an organized, strategic thinker who is passionate about content and the industry
• Adaptable, fast learner with an eye for details
• Possess exceptional troubleshooting and problem-solving skills
• Be comfortable working in a fast-paced environment
• Be detail and process oriented with demonstrated excellence in accuracy, service delivery, time management and prioritization
• Education – Bachelor’s degree or equivalent is preferred although comparable experience will be considered in lieu of a degree.
• Excellent interpersonal and communication skills (listening, verbal, written)
• Must demonstrate the ability to work collegially and effectively with staff at all levels of the practice
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; able to read and interpret written information

PHYSICAL REQUIREMENTS:

Sitting for long periods of time in close proximity to a computer screen.

TRAVEL REQUIREMENTS:

Ability to travel 10%

WORK ENVIRONMENT:

• Climate-controlled office building located on a campus and composed of offices, cubicles, conference rooms and computer data center.
• Individual must have the ability to work independently and as a member of a team.
• Job descriptions are not intended and should not be construed to be all inclusive lists of responsibilities, requirements or working conditions associated with a job. While the job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs as it deems necessary.
  In order to be considered for a position, you must formally apply via careers.kroll.com.
  Kroll is committed to equal opportunity and diversity, and recruits people based on merit.
  

  LI-CS

• Analyze and accurately format large sets of data to ensure successful processing and integration with Kroll’s internal systems and administrator/partner systems
• Cross-train and provide coverage for the print production department
• Initiate email campaign setup and ongoing management
• Maintain file tracking systems and conduct routine audits to ensure data processing integrity of data provided by Kroll clients
• Measure impact of content through data collection; generate reports; use data and research to improve content
• Maintain file tracking systems and conduct routine audits to ensure data processing integrity of data provided by Kroll clients
• Analyze error logs related to Kroll’s internal systems that feed Kroll and client databases to assist in recognizing trends that may cause errors and recommend possible solutions. Perform daily, weekly and/or monthly reporting tasks for Senior Management
• Perform client and billing setup within Kroll’s proprietary web-based systems
• Complete all tasks with a high degree of accuracy and efficiency