Data Quality Officer

at  The Royal Marsden NHS Foundation Trust

The Trust is looking for a Data Quality Officer to help ensure that data recorded in the hospital information systems achieves the highest possible level of accuracy, completeness and timeliness. Working within the Data Quality team, this role is responsible for designing and carrying out checks on key hospital data, identifying issues and ensuring a satisfactory resolution. The postholder will develop an in-depth understanding of the Trust’s systems and data entry processes, and through routine checks and corrective action will help to identify themes and root causes of issues which will lead to system changes, training programmes and other remedial actions.
The successful applicant will be organised and methodical and must demonstrate a high level of attention to detail and the ability to work autonomously and proactively. They must have excellent IT skills, in particular Microsoft Excel, the ability to communicate professionally with a wide range of people and explain complex problems simply. They will have a working knowledge of NHS data and terminology.
Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.
For more information please contact John Marshall, Data Quality Manager on 020 8915 6212 or by email John.Marshall@rmh.nhs.uk
1.1 To ensure Trust systems hold high quality administrative and clinical patient data by running routine checks and reports to identify errors and inconsistencies and providing feedback on problem areas
1.2 To help identify where data quality improvements can be made, to contribute to a good information culture providing support to staff where required, and acting as an ambassador for high Data Quality standards in the Trust
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That’s why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
For further information on this role, please see the attached detailed Job Description and Person Specification.
2.1 Responding to requests and resolving queries received verbally, via email and routine reports on a daily basis. Liaise with Medical Secretaries, Administrative staff, Clinical Business Unit management teams and clinicians to resolve problems of missing, incomplete, inconsistent or ambiguous data
2.2 Performing routine Data Quality checks on data entered onto the Epic system
2.3 Liaise with the Information team to resolve queries where required
2.4 Perform monthly Data Quality checks on HCAI data recorded on the external HCAI DCS website and liaise with the Infection Control team prior to senior management sign-off
2.5 Run routine Data Quality reports from the Epic system on errors or inconsistencies in administrative patient and activity recording data, to ensure that data recorded meets national standards. Apply value judgement, knowledge of NHS Data Definitions and hospital procedures in interpreting these reports to identify the source of errors
2.6 Participate in processes to ensure that errors are corrected and documented; escalating any issues to the Data Quality Manager as necessary

Please refer the Job description for details