Data Security Operations Analyst

at  Infosys

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

THE OPPORTUNITY:

We are looking for a Data Security Operations Analyst to join the Data Security Operations team. The goal of the Data Security Operations team is to prevent, detect and respond to signals of sensitive data leakage affecting our guests, partners, and employees. The team is responsible for the operational response to identified data leakages and coordinating remediation efforts with other business units across the organization. Continuous improvement on detection and response capabilities is key and analysts must have a proactive and diligent approach to this work. The Data Security Operations team is part of the Security department within Technology.
❖ 24/7 shifts schedule

JOB DESCRIPTION:

We are seeking Data Security Operations Analysts who are motivated to take ownership for an array of core tasks as well as coordinating incidents internally across the business to ensure consistent and structured response and remediation of data leakages. Analysts investigate signals and reports of data leakages and coordinate the response actions needed to resolve and remediate the identified issue. Our ideal candidate is a highly motivated self-starter with a wide analytical skill set and understanding of relevant Privacy legislation with practical experience of incident response, preferably in security/fraud. You can craft and run queries to get relevant data and are both experienced and effective when analyzing big data sets. You are a top performer with the capacity to communicate effectively, as well as manage stakeholders and translate complex data-driven findings into business strategies with senior leaders.

Responsibilities

• Analyze signals of data leakage and perform response actions where necessary;
• Coordinate large scale incident response with business units across the organization where necessary;
• Transform data into insights, to identify and quantify opportunities to reduce instances of data leakage;
• Develop and provide reporting to management that highlights trends in data leakage across teams, business units, and the associated risks;
• Support the Data Security product teams in the development of new tools and detection techniques for use in data leakages detection/prevention;
• Provide training and support to relevant stakeholders;
• Raise awareness across the business regarding sensitive data leakage and the responsibilities of all employees to report instances of data leakage;
• Contribute or lead other projects which reduce data leakage while maintaining focus on a positive customer and employee experience;
• Contribute to growth through interviewing, onboarding, or other recruitment efforts. Skills and competencies
• Understanding of concepts around privacy and risk management;
• Experience responding to incidents from start to finish is a must;
• Ability to create, modify and execute SQL and Hadoop database queries to retrieve and analyze large data sets;

• Excellent stakeholder management experience; • Highly motivated and results-focused individual with solid business understanding;

• Self-starter, able to work independently, enjoys creating and implementing new initiatives;
• Ability to prioritize incoming escalations and requests appropriately using established impact frameworks;
• The capacity to adapt to our fast-paced environment while instantly providing effective output;
• Great communication, questioning, and problem-solving skills;
• Hands-on mentality;
• Fluent in English, writing, and speaking;
• Knowledge of the travel industry is a plus.

• Analyze signals of data leakage and perform response actions where necessary;
• Coordinate large scale incident response with business units across the organization where necessary;
• Transform data into insights, to identify and quantify opportunities to reduce instances of data leakage;
• Develop and provide reporting to management that highlights trends in data leakage across teams, business units, and the associated risks;
• Support the Data Security product teams in the development of new tools and detection techniques for use in data leakages detection/prevention;
• Provide training and support to relevant stakeholders;
• Raise awareness across the business regarding sensitive data leakage and the responsibilities of all employees to report instances of data leakage;
• Contribute or lead other projects which reduce data leakage while maintaining focus on a positive customer and employee experience;
• Contribute to growth through interviewing, onboarding, or other recruitment efforts. Skills and competencies
• Understanding of concepts around privacy and risk management;
• Experience responding to incidents from start to finish is a must;
• Ability to create, modify and execute SQL and Hadoop database queries to retrieve and analyze large data sets