Data Visualisation Analyst

at  Massey University

Job Description: Data Visualisation Analyst
Position Purpose: The purpose of this role is to discover, interpret, engage, and visualise the
compelling story behind the data to inform and support strategic decision
making related to research, academic and enterprise (in particular
providing analytical support for projects led by the Provost, Graduate
Research School, Centre for Education Transformation [including survey
visualisations and survey support] and Enterprise). This role will provide a
bridge between the language of the business and the language of data
science to unlock insights from the datasets and put findings into context.
Department: Office of the Provost
Location: Manawatū
Reports to: Principal Advisor
Responsible for: Nil
Delegations: Nil
Job Title: Data Visualisation Analyst
Key relationships: Internal External
SLT External providers of data if
Provost required (TEC, StatsNZ, ITS,
Managers within the Provost researchers, project managers,
portfolio etc.).
Enterprise data analysts and
planners in other sections including:

ITS

• Student Administration
• College offices.
  Massey University: We are a world-leading university in many academic disciplines and fields
  of research. Our point of difference is research that is connected to
  community and industry. Our researchers are developing expertise and
  skills to advance human knowledge and understanding. Working together
  across disciplines and locations, we solve national and global problems
  through fundamental, applied, and interdisciplinary research, while
  culturally and artistically enriching our world.
  We are deeply committed to being a Te Tiriti-led university, demonstrating
  authentic leadership in contemporary Aotearoa New Zealand as we uphold
  Te Tiriti o Waitangi, the founding document of our nation, and its principles
  through our practice. We embrace this not just as an obligation but as a
  real opportunity for the nation and its people.
  Our educators are preparing a new generation of global leaders. Our
  students are diverse and are attracted to Massey because they want to
  achieve their personal goals or make their mark in the world. They
  experience world-class learning that recognises their intellectual and
  cultural strengths, expands their horizons, and prepares them to
  contribute to a rapidly transforming world with skills, critical and creative
  thinking, and leadership.
  We will be renowned for our passion and caring attitude. All Massey
  campuses will be innovation ecosystems, acting as magnets for smart
  enterprises. Wherever we are, we will operate in partnerships founded on
  respect, trust, and mutual benefit. Massey is not only defined by what we
  do, but by how we do it.
  About this area The Office of the Provost is responsible for the strategic leadership to the
  University across the areas of research, learning and teaching, enterprise
  and Pacific student success, in order to drive the development and
  implementation of strategies, policies and standards that underpin the
  delivery of quality research and teaching across the institution.
  Massey core capabilities

At Massey we are Tiriti-led, upholding Te Tiriti o Waitangi principles through our practice, we:

• Demonstrate awareness of Te Tiriti o Waitangi and its contribution to Aotearoa New Zealand

society

• Understand the relevance of Te Tiriti o Waitangi in relation to the work of the University and the

people we serve.

• Embracing Te Reo in relevant and practical ways in our workplace interactions and engagement

with external stakeholders, giving expression to Tikanga Māori and protocols that demonstrates
that we respect and value Māori conventions in appropriate settings.

At Massey we work together with mutual respect and caring. we:

• Act with integrity and trustworthiness and give credit to others for the work they do.
• Work cooperatively and inter-dependently to foster and promote the One University approach
• Share knowledge and communicate professionally with courtesy and mutual respect.
• Are ethical in all transactions, working within the parameters of our policies and procedures.
• Are direct, truthful and maintain confidentiality.
• Seek to understand and appreciate our differences.
• Are ethical in all transactions, working within the parameters of our policies and procedures.
• Are direct, truthful and maintain confidentiality.
• Seek to understand and appreciate our differences.
• Keep ourselves and others safe; work together to embrace with the University’s health, safety

and wellbeing policies, procedures, and programmes; display commitment by actively
supporting all safety and wellbeing initiatives: and by actively engaging in health and safety
improvement opportunities.

At Massey we are future-focused, results- oriented and strive for excellence. we:

• Take ownership and responsibility for delivering results to support achievement of University

objectives.

• Provide the best quality services to our customers (internal and external) ensuring our students/

stakeholders are at the heart of everything we do.

• Deliver or support world-class research, teaching and learning and citizenship.
• Take personal responsibility for our performance, take pride in doing our job well, and commit

to ongoing personal and professional development.

• Are motivated and create a positive working environment where our values are reinforced.
• Anticipate and respond with agility and resilience to the changing needs of the University and

the communities we serve.

• Seek ways to improve our services to deliver in an efficient and effective way.
• Embrace technology and apply this innovatively to better meet the needs of those we serve.
• Challenge ourselves to reach our potential and help bring out the best in others.
• Understand how what we do contributes to the objectives of the University.

Accountabilities
Conduct advanced • Understand how the University’s data is gathered, manipulated,
analytics on research, organised and reported across enterprise systems and over time, to be
academic and able to accurately extract data for specific KPI purposes. Investigate and
enterprise analyse data to support performance improvements and strategic
performance data initiatives and identify areas of strong performance along with areas of

concern.

• Design and manage monitoring reports and other analytical tools to

support the quality assurance and performance improvement of the
Provost portfolio. This involves working closely with the Provost

leadership team to determine reporting needs.

• Use quality tools and techniques to identify, analyse and visualise data

for continuous improvement activities.

• Use this knowledge to generate meaningful visualisations to assist in

strategic and operational decision making for the Office of the Provost,
as well as the wider University, including SLT. Work closely with other
staff members to ensure that trends identified by data visualisations are
statistically significant so that objective assessment of whether change

and improvement have indeed occurred.

• Understand the processes of management decision making so that the

data visualisations created provide answers that are useful and intuitive.

• Support self-service and discovery of business intelligence and analytics

opportunities within the organisation.

• Improve the use of information, analytics and data within the university.

Outcomes

• A relevant range of evidence and analysis is available to the Office of the

Provost leadership team.

• Functional and accurate data modelling that supports the Office of

Provost’s operational performance, planning timeframes and strategic

business intelligence needs.

• Timely and accurate reports and analyses.
• Clearly communicate simple analytical findings in an insightful,

appropriate and understandable format.
Future-focused • Utilising a range of internal and (where possible) external data sources,
intelligence create and maintain insights into the current and future needs for

tertiary learning and where opportunities for the University may exist.

• Complete regular competitor and environmental scans and provide

analysis of the impact of these for the Provost portfolio and wider
univeristy. This may involve the regular collection of data/information to
create datasource(s) that will inform PowerBI dashboards. Ensure that
these reports are shared internally with relevant stakeholders so that the
analysis support other streams of work.

Outcome

• Analytic visualisations that inform the growth of opportunities for

research, academic and enterprise for the University ensuring a high
level of integrity and relevance.
Strategic management • Support management-level decision-making, conduct analyses and
support for the Office report on performance data across a range of high volume organisational

of the Provost administrative functions.

• Use advanced analytic techniques to discover hidden insight and validate

current thinking.

• Lead the development of data visualisations that support rankings,

Student Experience Survey, PREQ, Graduate Destination Survey, among
others and support where required the work relating to surveys

Outcome

• Embedded culture of data driven analytical decision making across the

Provost portfolio.
Solution Design - • Support and lead design sessions in prototyping new solutions for the
Process purpose of enhancing business processes, operations, and information

process flow.

• Direct the requirements development for applying technology to satisfy

business needs.

• Elicit requirements using interviews, document analysis, requirements

workshops, site visits, business process descriptions, use cases,

scenarios, business analysis, task and workflow analysis.

• Critically evaluate information gathered from multiple sources, reconcile

conflicts and decompose high-level information into details.
Solution Design – • Strategic design and mapping of business requirements and solutions to

Technical system/technical requirements.

• Provide input into the test planning process and carry out functional

testing against business requirements for assigned changes.

• Collaborate closely with ITS developers and subject matter experts to

establish the technical vision and analyse trade-offs between usability

and performance needs.

• Collaborate closely with ITS developers to implement requirements and

provide necessary guidance to testers during QA process.

• Collaborate in the planning, design, development, and deployment of

applications, and enhancements.

• Identify and propose technical solutions to resolve application

integration problems.
Continuous • Review and analyse the effectiveness and efficiency of existing
Improvement applications developed for the Office of the Provost and develop

strategies for improving or further leveraging them.

• Understand complex problems and develop practical solutions to them

Relationship/Strategic • On behalf of the Provost portfolio, be stakeholder manager with external
Engagement providers of data (TEC, StatsNZ, ITS, researchers, project managers, etc.).
Where required and in order to support the Provost portfolio, take a
leading role in managing data analytic projects with external partners

(such as benchmarking partners).

• Work with business stakeholders to assess the effectiveness of

implemented changes (benefits realisation).

• Interact directly with business users, development and support teams to

identify gaps and provide innovative solutions/workarounds in response
to business requirements.

Outcome

• Operational, contractual and project requirements fulfilled.

Other duties To carry out other duties which may reasonably be required by the Principal
Advisor, from time to time in the course of the University’s business and
which fit the role’s purpose as stated, and for which the position holder is
qualified or has received adequate training or instruction.
Qualifications and Experience
Qualifications: • A tertiary qualification in information management, data analytics or

other related discipline is required.

• Postgraduate qualification is preferred with a focus in human-

computer interaction.
Experience: • At least three years’ experience at a senior level preferably in a

medium or large organization.

• Trained in advanced level data visualisation.
• Understanding of the business environment in which the education

sector operates.

• Experience working and managing large data sets.
• Experience using advanced analytic and statistical tools and

techniques including but not limited to data mining, multivariate

analysis, forecasting, modelling and visualisation.

• Knowledge and competence with data warehouses and building

analytic projects in Power BI, Tableau or other related tools.

• Experience in collecting and managing data and information for

reporting and to provide a basis for effective analysis in support of

management decision making.

• Experience with analysis of large and/or complex data.

Capabilities - Behaviour
Communication • Develops a clear, complete understanding of needs and problems through

Essential careful listening, probing, reflecting, and summarising.

• Leads discussions in a respectful manner, that are sincere and professional.
• Delivers written and oral communications that engage audience

participants, respond to their questions and concerns, and produce specific

outcomes and impact.

• Communicates in a timely manner using the appropriate style and method.
• Able to address broad audiences and stakeholder groups, working with

communication plans and a mix of communication methods.

• Able to present information clearly, concisely and logically. Varies content,

style and form to suit the subject.
Working Together • Establishes and maintains productive working relationships with key

Essential stakeholders internally and externally.

• Contributes as a member with multiple teams that span function, issue and

location.

• Establishes and maintains credibility and appropriate confidentiality with

stakeholders

• Proactively identifies and addresses potential issues with stakeholders.
• Leverages partnerships to improve the performance of programme or

portfolios and works to resolves conflict and other obstacles to team

performance.

• Able to coach and influence internal and external stakeholders, building

constructive working relationships.
Continuous • Implements new systems, procedures and tools efficiently when changes
Transformation occur in the work environment.
Essential • Works with agility, adjusting current working processes or adopting new

approaches in response to changes in the organisation environment.

• Seeks challenging opportunities or assignments to grow and develop one’s

own knowledge, skills and abilities.

• Uses digital tools to innovate programme, processes, systems or services.
• Communicates and analyses assumptions about a particular issue with

colleagues to gain new perspectives or more effective solutions.
Delivering Results • Maintains focus on critical work and expectations.

Essential • Able to track and complete agreed work in planned timeframes.

• Takes responsibility for escalating issues that impact on planned work and

outcomes.

• Documents how results were obtained to support knowledge transfer and

best practices.

• Supports self during change by remaining flexible, focusing on the positives,

and proactively seeking out opportunities to get involved
Service Centric • Acts with the internal/external stakeholder or customer in mind, seeks to

Essential understand and deliver on customer perceptions and expectations.

• Able to respond to common stakeholder queries and problems or escalate

if required.

• Responds to unexpected stakeholder requests with a sense of urgency and

positive action.

• Provides a level of customer centric service excellence that contributes to

the department’s objectives.
Capabilities - Technical
Accuracy and • Describes consequences of errors within own unit or function.
Attention to • Processes large quantities of detailed information with high levels of
Detail accuracy.

Desirable

• Productively balances speed and accuracy.
• Implements a variety of cross-checking approaches and mechanisms.
• Evaluates and makes contributions to best practices.
• Demonstrates expertise in quality assurance tools, techniques, and

standards.

• Employs techniques for motivating personnel to meet or exceed accuracy

goals.
Data • Describes the processes involved in data administration within an
Administration organisation.

Desirable • Classifies and establishes a priority list of data within an organisation.

• Supervises the department’s processes for data construction and design.
• Advises on the advanced functions and operational techniques of data

administration tools and systems.

• Monitors data quality, compatibility, and stability to meet current and future

needs of the organisation.

• Designs data access, usage, and change rules for users within and across

organisations.

• Evaluates data administration best practices in order to learn the essentials

of DA.
Data Gathering • Describes alternative data-gathering techniques and tools.

and Reporting

• Oversees multiple data-gathering and analysis initiatives. Desirable
• Analyses complex reports as revealed by the data.
• Builds and edits reports based on stakeholder and organisational

specifications.

• Prepares cost benefit analyses of alternative approaches.
• Participates in developing criteria for selecting data gathering and reporting

tools and techniques for various projects.

• Reviews and verifies data and reports for accuracy.

Digital Skills • Ability to learn and use core Massey University systems
Desirable • Excels in the use of Power BI, Power Apps, Microsoft Power Automate,

Microsoft Word, Excel, Outlook and Teams

• Proficient in the use of SharePoint (Create new, open, edit, save)
• Performs file management tasks such as folder management and controlled

document administration.
Priority Setting • Describes team or unit priorities and how they relate to roles.
Desirable • Demonstrates an expectation that there will be ongoing shifts in demands

and priorities.

• Clarifies and handles multiple concurrent and diverse activities.
• Addresses potential conflicts that impact current delivery commitments.
• Works with or leads others to re-prioritise work and reschedule

commitments as necessary.

• Responds to shifting priorities while maintaining progress of regularly

scheduled work.
Problem Solving • Utilises accepted procedures for problem analysis and resolution.

Desirable • Uses varying problem-solving approaches and techniques as appropriate.

• Develops alternative resolutions / successful resolutions to critical or wide-

impact problems.

• Contributes to standard practices for problem-solving approaches, tools,

and processes.

• Ensures capture of lessons to be learned from a problem-solving.

Project • Describes the key objectives, phases and deliverables of a current project.
Management • Operational knowledge of project management processes and tools to

Desirable develop project plans and manage projects through all stages.

• Identifies risks and vulnerabilities; creates contingency plans.
• Communicates reporting requirements; creates monitoring and control

mechanisms.

• Participates and conducts in regular and ad-hoc project reviews with project

team, sponsors, and stakeholders.

• Maintains open communication among project participants and interested

parties
Programme • Explains the goals and objectives of the programme.
Management • Participates in planning, estimating, and executing a set of projects.

Desirable

• Assists in detailed project plans including cost, schedule, and resource

requirements.

• Coordinates the necessary resources for managing efficient and effective

projects within the programme.

• Follows standard criteria to track project progress and status to ensure they

are in line with programme objectives.

• Monitors standard project status reports.

Pre-employment checks

Essential • Requirement to pass a Qualifications Validation Check.

• Requirement to pass a Criminal and Traffic Convictions (Security)

Check performed by the Ministry of Justice.

Please refer the Job description for details