Datacentre Migration Project Manager

at  RLDatix

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we’re connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.
At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

EXPERIENCE/KNOWLEDGE YOU WILL NEED:

Candidates should ideally have:

• Strong spoken and written English skills.
• Experience as a client-facing project manager of at least 5 years.
• Experience working with AWS Cloud and Microsoft technologies.
• Experience in collaborating within a systems team.
• Working in an Agile environment.
• Experience of stakeholder influence.
• Good understanding of ITIL framework – desirable
• Prior experience of ‘ground to cloud’ migrations with external customer involvement - desirable

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees.
RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law.
As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.
Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration

Strong Communication Skills:

• The ability to clearly articulate technical requirements and updates to both internal teams and customers.
• Ensuring everyone is on the same page and aligned on goals

Organizational Skills:

• Excellent at coordinating complex tasks and timelines, managing multiple teams, and ensuring that both technical and customer-facing activities are executed smoothly and on schedule

Datix Web and Optima are two different products that RLDatix provides to customers. The products are hosted in two datacentres operated by a third party datacentre provider. There are existing projects with pre-defined scopes of work to migrate the systems hosting the products out of the datacentres and into AWS. There is a need to accelerate these projects. The purpose of this role is to provide dedicated focus to the migration activities in order to complete transition to AWS within 12 months.
It would be ideal if the post-holder had prior experience of migrating systems to the cloud, but this is not essential. What is essential is a robust and detailed approach to coordinating the activities of disparate teams, task management and excellent customer communication skills.
RLDatix R&D is organized along ‘product pillar’ lines, with all of the necessary skill sets under each pillar. “Datix Web” is one of the products in scope of this migration work and “Optima” is the other product. They are in separate product pillars, therefore this role will have a direct reporting line to the Head of Engineering for Optima (the largest footprint) with a secondary reporting line to the Head of Engineering for the pillar within which Datix Web resides.
RLDatix is a dynamic and rapidly evolving environment. The post holder will need to be adept at responding to varying level technical capacity from the product teams required to facilitate the migration of workloads into AWS and the cloud engineers. Liaising with customers to obtain downtime windows and testing sign offs is also an important aspect of this role. Therefore, the post holder needs to be an excellent communicator, process driven and able to confidently talk to technical resources, however, this is not a technical project management role.
Skills and Competences
The post holder will need to have the following to be successful in this role:

Strong Communication Skills:

• The ability to clearly articulate technical requirements and updates to both internal teams and customers.
• Ensuring everyone is on the same page and aligned on goals.

Influence and Persuasion:

• A knack for motivating customers and stakeholders, making sure they take the necessary actions, buy into the plan, and stay committed to the migration timeline.

Technical Understanding:

• While not needing to be an expert, the project manager should have a solid understanding of cloud technology to effectively coordinate internal resources and communicate with the technical teams.

Stakeholder Management:

• Proficient in managing various internal and external stakeholders, balancing competing priorities, and resolving conflicts while keeping the project on track.
• Facilitate coordination between cross-functional teams, including R&D, Support, and Customer Success, to ensure smooth migration execution.

Agility and Problem-Solving:

• Ability to adapt quickly to changes and solve issues as they arise, ensuring minimal disruption to the migration process and keeping momentum going.

Organizational Skills:

• Excellent at coordinating complex tasks and timelines, managing multiple teams, and ensuring that both technical and customer-facing activities are executed smoothly and on schedule.