Day Centre Manager - Clarecare Killaloe

at  Clarecare

Clarecare is a professional accredited social enterprise with charitable status, providing a range of person-centred social services to individuals and families in County Clare for over 55 years. Current services include Family Support, Older Person Services and Bushypark Residential Addiction Treatment Centre. Clarecare’s headquarters are based in Ennis with local offices in Bushypark, Shannon, Kilrush, Killaloe and Ennistymon. Further information is available on: www.clarecare.ie www.bushypark.ie
Our Mission: is to provide person-centred services to individuals and families within our communities.
Our Vision: is to be the trusted quality care provider within our communities by supporting individuals and families to reach their full potential.
Our Core Values: Collaborate Accountability Respect Empathy Trust

JOB DESCRIPTION

TITLE: Day Centre Manager - East Clare (Killaloe)
ROLE: responsible for the day to day operation of Clarecare’s Day Centre Service for Older Persons in East Clare, which includes meals provision and delivering social activities.
OBJECTIVE: This is a part-time, permanent contract to manage the operation of our Day Centre facility for circa 20+ older persons located at Clarecare’s Killaloe office.
Duties include: provision of meals, organisation of social activities/entertainment, facilitation of other services as appropriate for older persons; and the recruitment of attendees to the Centre. The Manager will be hands on and manage the Day Centre Team comprising of up to 10 staff and volunteers.
JOB RELATIONS: The Day Centre Manager will work as part of a wider Older Persons Services Team in Clarecare and will report to the Chief Executive Officer (CEO) or designate.
JOB LOCATION: This is an on-site position, based in Killaloe, Co. Clare (Remote/hybrid working does not apply). Location may change based on operational requirements.
DAYS/HOURS OF WORK: This is a part-time permanent contract of 3 work days per week (Tuesday to Thursday inclusive). Flexibility is required regarding your work days/hours (start & finish times) which are subject to change. Daily work hours are from 9.30 a.m. to 4.00 p.m. inclusive of a 30 mins. paid break. Flexibility is required regarding your work hours.
ANNUAL LEAVE: 13.5 days per annum per full leave year (Jan-Dec incl.) for this 3 days per week permanent position.

ESSENTIAL REQUIREMENTS:

O Candidates must possess the requisite managerial and administrative knowledge and experience together with the ability including medical fitness and be of good character to properly discharge the duties of this position.
Minimum of 1 year’s current experience of:
o working with older people in a professional capacity with a keen understanding of their needs and

o managing a team of 10+ people.

• Experience of organising social activities/entertainment for groups.
• Interest in the issues arising for older people and a desire to work with older people.
• Excellent communication, organisation and interpersonal skills with the ability to work on own initiative and as part of a team.
• Well developed computer skills i.e. MS Word, Excel, Email.
• Proven interpersonal and organisation skills with an ability to work on own initiative and as part of a team.
• Ability to appropriately represent the service when necessary.
• Network/ liaise with other service providers, health professionals and potential referral sources e.g. PHN’s, GP’s etc to promote the service.
• Ability to demonstrate empathetic understanding issues/dilemmas which may arise for vulnerable people.
• Experience of working with & supporting staff and volunteers with the ability to effectively resolve any issues that may arise.
• Ability to build effective working relationships both internally and externally.
• Engage in continuing professional development by keeping up to date research and new developments in Gerontology or Older Persons Services and to attend training as considered appropriate.
• Can consistently maintain high standards of behaviour and performance, exercising due care and discretion, ensuring necessary and sufficient controls are in place to safeguard the integrity and reputation of Clarecare.
• Ability to plan and work efficiently to establish priorities and allocate time and effort accordingly.
• Demonstrate ability to generate new ideas and acts on them accordingly.
• To be flexible and adaptable in one’s approach to work with clients.
• To maintain appropriate/accurate records of clients in receipt of the Clarecare service.
• Maintains appropriate professional boundaries with external parties and colleagues.
• Ability to maintain the principles of confidentiality in all areas of work.
• A positive ‘fit to work’ medical.
• A positive Garda vetting disclosure through Clarecare.
• Two positive written employment references from current/most recent employers.
• Full clean driving licence with indemnity to Clarecare on your private motor insurance policy.

SALARY & BENEFITS:

The salary and benefits on offer for this position is commensurate with experience and available upon request from HR on 086 - 4161520.
13.5 days annual leave per annum for this part-time permanent post, excluding Public Holidays - entitlement pro-rated for part-time staff.
Free access to Employee Assistance Programme Services via VHI.
Defined Contribution Pension Scheme Membership on successful completion of probation (6 months).
Payroll deduction facility for Health Insurance cover.
Cycle to Work Scheme.
Access to Sick Pay Scheme on successful completion of probation (6 months duration).
Access to Clarecare’s Wellness Programmes.
NOTE: This job description is given more as a guideline, as unforeseen policy changes or emerging needs may create new demands requiring different responses from the position

GENERAL RESPONSIBILITIES

To report to the CEO of Clarecare or delegate.
To adhere to Clarecare policies and procedures in relation to all work with Clarecare.
To maintain files in accordance with Clarecare standards in order to ensure that good record keeping practices are in place.
To complete statistics/reports for Day Centre services and/or as required by the Line Manager.
To work as part of the wider Clarecare Structure.
To support the work of staff, volunteers, students and others involved in Clarecare.
To attend supervision sessions with your line manager.
To maintain professional boundaries in all work with clients.
To perform such other duties appropriate to the office as may be assigned to your Line Manager or designate.

SPECIFIC RESPONSIBILITIES

O Ensure the Day Centre is operated and managed to the highest standards of care.
O Responsible for Day Centre Team (Staff, CE participants & Volunteers) e.g. Rostering to ensure ensure adequate cover at all times, training & development of all staff/volunteers/Govt Scheme Participants etc, supervision/performance meetings, dealing with any issues that may arise.
O Work in partnership with staff members and external agencies and deliver an appropriate service ensuring the individual needs of clients are responded to in a flexible/efficient way.
O Take responsibility for sourcing and developing client attendance (up to 30 persons) at the Day Centre.
O Plan and oversee the provision of meals to Day Centre clients, ensuring high quality food is provided in line food safety standards (HACCP).
O Manage the Clarecare Mini-Bus service for Day Centre clients to ensure an efficient transport service is provided to clients.
O Plan and provide suitable activities for Day Centre attendees e.g. Music events, Chiropody services, art classes, computer training, etc.
O Ensure Day Centre is run within budget agreed with CEO. Monitor expenditure against allocated budgets and maintain effective financial controls within the Day Centre in conjunction with the CEO.
O Ensure all Health & Safety & Covid 19 hygiene/public guidance regulations are implemented and adhered to with risk assessment undertaken as and when required.
O Assist as necessary with Clarecare Connect Cafe’s in the community which may involve Saturday work.
O Preparation and submission of monthly KPI returns. Develop, implement and maintain efficient/clear administrative, recording, accounting systems as required.
O Arrange monthly client forums and conduct client satisfaction surveys as relevant.
O Encourage the active participation of the clients in appropriate activities and ensure their safety and well-being is not compromised.
O Preparation and submission of monthly KPI returns.
O Arrange monthly client forums and conduct client satisfaction surveys as relevant.
O Plan and arrange activities/entertainment and celebrations for Day Care Centre attendees as well as small to large group outings e.g. Christmas and Summer events, etc.
O Experience of carrying out risk assessments and ensuring controls/actions are implemented.
O Organise interesting and appropriate events e.g. First Aid, Fire Prevention, Safety in the home, Money advice, Health and Wellbeing.
O Maintain up to date client records/files and payments in a secure manner.
O In conjunction with the Social Worker for Older People, Home Help Co-Ordinator and relevant Third Parties (e.g. GP’s/PHN’s, etc), identify new potential Day Centre clients.
O Attend meetings in connection with Day Care Centre.
O Attend all mandatory training as advised by Clarecare.
O Hold regular meetings with volunteers and other relevant staff to ensure safe delivery of service.
O Promote services of Day Care Centre by delivery of flyers to agencies or places such as GP’s Surgeries, Dentists, Churches, Post Office, and Local Shops, etc.
O Effectively resolve any people management or day to day operational issues that may arise.
O Attend other meetings as necessary.
O Any other relevant duties as assigned.