DBS CA - Ocean - Traffic Coordinator, Ocean Import

at  DB Schenker

The Business Development Manager’s role is to expand Schenker of Canada’s business. The role has a Strategic Account focus, and requires the ability to develop senior level relationships with client decision makers, with the goal of product, market and vertical growth. While the incumbent may have a primary product focus, he/she is expected to market all of Schenker’s services to potential and existing clients. The Business Development Manager must also be committed to exceeding client expectations while respecting company policies.
Coordinating and handling the incoming ocean freight shipments for the division. The effective and efficient handling of these shipments has to ensure continuous cargo flow while at the same time respecting company policies and objectives.

Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations):

• Comply with company policies, procedures and guidelines
• Interface with peers, colleagues, supervisors and management
• Ability to think outside of the box and offer effective solutions
• Proactively identify potential issues and work to resolve quickly
• Receive, validate for correctness and distribute pre-advise documentation from origin, Gateway & TPOCC
• Receive, validate for correctness and distribute arrival notices from carrier & gateway
• Effective and efficient file shipment creation/activation including follow-up/transfer of control back to origin for necessary corrections
• Distribution of pick-up numbers, hold/examination notices, freight invoices and other ancillary charges, notices or invoices.
• Effectively communicate with Ocean Carriers/Gateway regarding corrections to the manifest / arrival notice
• Preform credit checks and denied party checks
• Generate and provide arrival notice document to Customer and/or Sales Branch and/or Customs Broker
• Generate and submit of re-manifest/cargo control documents (A8A) to customs
• Effective and timely coordination of delivery and drayage, including generation and distribution of Drayage/Delivery orders and/or internal orders.
• Effectively communicate with Client Service Leads regarding shipments status, deliveries, and changes to shipments.
• Effectively communicate with Carriers regarding requests for Cargo diversion
• Effectively communicate with Carriers regarding rush request for priority discharge, rail-loading and any other special instructions.
• Provision of commercial invoice/packing slip to customs broker (as requested)
• Issuance of Internal Orders for Schenker cleared Shipments
• Effective coordination with gateway for consolidated and co-loaded cargo.
• Shipment tracking and monitoring
• Timely update of all mandatory tracking events per global and customer SOPs
• Validate and maintenance of financial reserves

Efficient and effective customer invoicing and/or transfer of file to centralized billing group

Knowledge and Skills (The following minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel):

• 2-3 years of industry experience preferred
• Knowledge of Canadian Customs requirements (ACI, HS Code, Fumigation)
• Knowledge of U.S. Customs requirements (AMS, Fumigation) is an asset
• Knowledge of Freight Forwarding / Supply Chain Logistics
• Knowledge of Incoterms
• Knowledge of Ocean Freight Operations
• Knowledge of international ports and geography
• Understanding of carriers’ service and routing
• Understanding of the customer’s current shipment, statistical and financial status (Credit)
• Ms Office skills required
• Must be detail oriented and accurate when processing documentation
• Team player
• Communicates ideas clearly and concisely
• Proactive, positive, enthusiastic and self-driven
• Effective problem solving and critical thinking skills (proactive and reactive)
• Ability to multi-task in fast paced environment

Business English require

• Comply with company policies, procedures and guidelines
• Interface with peers, colleagues, supervisors and management
• Ability to think outside of the box and offer effective solutions
• Proactively identify potential issues and work to resolve quickly
• Receive, validate for correctness and distribute pre-advise documentation from origin, Gateway & TPOCC
• Receive, validate for correctness and distribute arrival notices from carrier & gateway
• Effective and efficient file shipment creation/activation including follow-up/transfer of control back to origin for necessary corrections
• Distribution of pick-up numbers, hold/examination notices, freight invoices and other ancillary charges, notices or invoices.
• Effectively communicate with Ocean Carriers/Gateway regarding corrections to the manifest / arrival notice
• Preform credit checks and denied party checks
• Generate and provide arrival notice document to Customer and/or Sales Branch and/or Customs Broker
• Generate and submit of re-manifest/cargo control documents (A8A) to customs
• Effective and timely coordination of delivery and drayage, including generation and distribution of Drayage/Delivery orders and/or internal orders.
• Effectively communicate with Client Service Leads regarding shipments status, deliveries, and changes to shipments.
• Effectively communicate with Carriers regarding requests for Cargo diversion
• Effectively communicate with Carriers regarding rush request for priority discharge, rail-loading and any other special instructions.
• Provision of commercial invoice/packing slip to customs broker (as requested)
• Issuance of Internal Orders for Schenker cleared Shipments
• Effective coordination with gateway for consolidated and co-loaded cargo.
• Shipment tracking and monitoring
• Timely update of all mandatory tracking events per global and customer SOPs
• Validate and maintenance of financial reserve