Deal Desk Analyst

at  DeepL

MEET DEEPL

DeepL is a global communications platform powered by Language AI. Since 2017, we’ve been on a mission to break down language barriers. Our human-sounding translations and intelligent writing suggestions are designed with enterprise security in mind. Today, they enable over 100,000 businesses to transform communications, reach new markets, and improve productivity. And, empower millions of individuals worldwide to make sense of the world and express their ideas.
Our goal is to become the global leader in Language AI, building products that drive better communication, foster connections, and make a real-life impact. To achieve this, we need talented individuals like you to join our exciting journey. If you’re ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.

WHAT SETS US APART

What sets us apart is our blend of modern technology, competitive benefits, and an open, welcoming work culture that enables our people to thrive. When we share what it’s like to work at DeepL, the reactions are overwhelmingly positive. This may be because of our products that have helped countless people worldwide or our shared mission to improve communication for individuals and businesses, bringing cultures closer together. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation and employee well-being. Discover what our teams have to say about life at DeepL on LinkedIn, Instagram and our Blog.
As a Deal Desk Analyst, you will be responsible for supporting the Sales organisation in structuring deal pricing, discounting and managing the non-standard policy review and approval process. We’re looking for someone with a proven track record in business insight, financial analytics and project management. You’ll need to be able to build and maintain strong working relationships with our sales teams and cross-functional stakeholders.
You will work closely with the field sales, finance, customer success and legal teams to maintain efficient support to deals and achieve the initiatives of the global Deal Desk team. You will report to the Deal Desk leader and will be a sales advocate and partner to internal organisations.

• Serve as the primary escalation point for complex deals and non-standard requests, providing timely guidance and assistance to sales teams on matters related to pricing, deal structure, and discounting.
• Review and approve deal pricing and discount levels to ensure consistency with company guidelines, legal requirements and contractual obligations.
• Manage the case queue and approval workflows, ensuring all non-standard deals have proper documentation and are escalated to the right approval levels.
• Meet SLA requirements as defined by our global Deal Desk function.
• Identify and recommend policy and process improvements to enhance the effectiveness of deal structure, exception processes and ultimately decrease deal cycle time.
• Contribute to create, manage and update materials in the sales repository, ensuring they stay relevant and accessible.
• Partner with sales enablement to create and run Sales training on Deal Desk processes and approvals.
• Identify opportunities to automate elements of the deal desk and improve operational execution.
• Partner with the Deal Desk leader and the Pricing Strategy leader to drive best practices ensuring pricing decisions are operational.