Deal Desk Analyst, EMEA

at  Keeper Security Inc

Keeper Security is hiring an experienced and proactive Deal Desk Analyst to join our EMEA Sales Operations team. Qualified candidates must permanently reside in Ireland. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.
Keeper’s cybersecurity software is trusted by millions of people and thousands of organisations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and be responsible for collaborating with sales to support the structure and optimization of deals.

REQUIREMENTS

• 2+ years of experience in a deal desk, sales operations, or similar role
• Knowledge of the SaaS industry and subscription-based business models
• Knowledgeable about finance/revenue recognition and contract guidelines
• Understanding of sales processes and contract management
• Proficiency in CRM systems (e.g., Salesforce)
• Passionate about data and analytics as a lever to improve business performance
• Highly skilled problem solver with the ability to make thoughtful decisions in a fast-paced environment
• Detail-oriented with strong organisational skills and the ability to manage multiple priorities
• Excellent communication and interpersonal skills with the ability to collaborate effectively with various teams
• Bachelor’s degree in Business, Finance, Economics, or a related field or equivalent work experience

ABOUT THE ROLE

As a Deal Desk Analyst, you will work with the Deal Desk Manager and assist with the day-to-day deal desk operational functions, providing complete accuracy to all submitted invoicing sale transactions. You will collaborate closely with sales and other supporting functional teams to ensure process efficiency while advising the Director of Sales Operations on all aspects of the deal desk global processes.

RESPONSIBILITIES

• Help manage and facilitate the end-to-end deal process, from opportunity creation to deal closure
• Act as a point of contact for the sales team for all deal-related inquiries and approvals
• Develop in-depth knowledge of Keeper’s licensing and pricing models to provide deal structuring and quoting sales support
• Analyse and structure deals to align with company pricing strategies and profitability goals
• Help manage the day-to-day deal approval process, connect with sales as needed, ensuring the accuracy of deal submission at all levels
• Work closely with sales, finance, and legal teams as required to support transactional needs
• Provide ongoing training and guidance to the sales team on deal desk processes, pricing guidelines, and policy education
• Communicate effectively across the organisation and at all cross-functional team levels
• Conduct detailed analysis of deals, including profitability, discounting trends, and deal velocity
• Analyse pipeline data to identify trends, insights, and areas of opportunity in the Quote to Cash Cycle that can be used to improve deal performance
• Implement best practices and standard operating procedures to enhance efficiency and accuracy
• Work in a highly productive environment with minimal oversight, setting priorities and goals to drive fulfilment