Dealer Relations Representative

at  SP Global

A SUCCESSFUL DEALER RELATIONS REPRESENTATIVE WILL:

Be responsible for Virtual Support of our Incentive Advantage and Remote-Supported Products for a portfolio of dealerships throughout the United States
Conduct monthly KDM Meeting to review ROI, marketing settings and discounts
Execute launch planning, manage the product implementation, and deliver initial and ongoing training to meet the needs of the dealers in their area through regular monthly performance visits
Be the first point of contact for our Dealer Partners, handle issues and follows up on those that have been escalated
Bring best practice knowledge of the product into the client organization to support the company’s value proposition to its dealerships
Have an in-depth understanding of the product functionality and related services as well as an overview of the technical functionality to train effectively and communicate appropriate usage
Serve multiple markets and report into the Senior Director, Commercial Operations
Participate in team meetings, best practices (playbooks) and overall skill development exercises

WHO WE ARE:

Founded in 2012, automotiveMastermind is a leading provider of predictive analytics and marketing automation solutions for the automotive industry and believes that technology can transform data, revealing key customer insights to accurately predict automotive sales. Through its proprietary automated sales and marketing platform, Mastermind, the company empowers dealers to close more deals by predicting future buyers and consistently marketing to them. automotiveMastermind is headquartered in New York City. For more information, visit automotivemastermind.com.
At automotiveMastermind, we thrive on high energy at high speed. We’re an organization in hyper-growth mode and have a fast-paced culture to match. Our highly engaged teams feel passionately about both our product and our people. This passion is what continues to motivate and challenge our teams to be best-in-class. Our cultural values of “Drive” and “Help” have been at the core of what we do, and how we have built our culture through the years. This cultural framework inspires a passion for success while collaborating to win.

WHAT WE DO:

Through our proprietary automated sales and marketing platform, Mastermind, we empower dealers to close more deals by predicting future buyers and consistently marketing to them. In short, we help automotive dealerships generate success in their loyalty, service, and conquest portfolios through a combination of turnkey predictive analytics, proactive marketing, and dedicated consultative services.
What’s In It For You?

OUR PEOPLE:

We’re more than 35,000 strong worldwide—so we’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

ABOUT THE ROLE:

Grade Level (for internal use): 09
Part of automotiveMastermind’s success is attributed to our unique culture. The Dealer Relations Representative will embody this philosophy and act as the bridge between automotiveMastermind and our dealer partners. The Dealer Relations Representative is a Retention and Account Management position who builds strong relationships, solves problems and works closely with dealers to understand their needs. This role requires collaboration within the team and with different teams, attention to detail, professionalism and confidence in working directly with owners and upper management of our dealer partners.

OUR PURPOSE:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.