Dealing Officer

at  FNZ Group

ROLE DESCRIPTION

Responsible for placing both mutual fund and equity orders as well as resolving any issues raised by clients or other external parties across the FNZ platforms; and adhering to the key regulatory and process requirements of FNZ.

TEAM RESPONSIBILITIES

• Placing mutual fund orders to the market at specific cut-off points throughout each day
• Placing equity orders to the market via multiple market makers
• Creating and maintaining STP links with EFMs via EMX and Calastone
• Correcting order errors e.g. EFM pricing errors
• Carrying out remediation including P&L, best pricing etc
• Processing error orders e.g. compensation trades and nominee corrections
• Ensuring all orders are placed within specified KPIs

ROLE RESPONSIBILITIES

• Order placement: Place mutual fund orders electronically or by fax, ensuring the external fund manager receives the order instruction prior to the valuation point or dealing deadline.
• Order monitoring (equities): Monitor for any equity orders that are rejected by the broker, ensuring that the orders are then placed timely electronically or by telephone.
• Order monitoring (mutual funds): To monitor the progress of orders and the receipt of manual / electronic confirmations from brokers and mutual fund managers.
• Production Monitoring: Carry out daily control tasks to identify any orders which may require manual intervention and ensure that these are placed timely and accurately before the dealing deadline.
• Effective communication: Investigate, manage, and resolve any issues raised by clients relating to the placement of orders.
• Other tasks: to undertake any other projects/ tasks as may reasonably be required to facilitate the smooth operation of the company.