Debt Recovery Assistant

at  Connells group

Job Description
Our Head Office Debt Recovery Team has an opportunity for an experienced finance administrator to join their busy team. The Debt Recovery Assistant will be responsible for maintaining debtor accounts and ensuring all overdue invoices are chased and paid on a timely basis, in line with company policy. This role is on a Fixed Term Contract.

ABOUT US

Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 600 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Equality Act 2010
Job Reference: CF0047

Your experience & skills will be:

• Tenacity and enthusiasm
• Excellent communication skills at all levels
• Good keyboard skills and competence of Word, Excel and Outlook
• High standard of numeracy, accuracy with attention to detail
• A team player with a flexible approach and a willingness to learn
• Outgoing and confident personality who is able to operate at all levels
• A self-starter who is pro-active and can set and achieve goals
• Strong organisational & time management skills
• Looking for continuous improvement of best practices in order to positively impact business results
• Ability to recognise potential risks to the Company that should be escalate

• Chase overdue invoices by telephone, email & letter within agreed timescales
• Maintain accurate and detailed records of all chasing activity
• Maintain a positive working relationship with branches.
• Support other members of the Debt Recovery team if required to ensure all daily Debt Recovery functions are carried out should staff be on holiday/sick leave
• Answer internal/external queries in an effective and timely manner
• Monitor the Debt Recovery mailbox daily and investigate and respond to all queries

• Undertaking any other duties which may be requested by the Line Manager

  Your experience & skills will be:

• Tenacity and enthusiasm

• Excellent communication skills at all levels
• Good keyboard skills and competence of Word, Excel and Outlook
• High standard of numeracy, accuracy with attention to detail
• A team player with a flexible approach and a willingness to learn
• Outgoing and confident personality who is able to operate at all levels
• A self-starter who is pro-active and can set and achieve goals
• Strong organisational & time management skills
• Looking for continuous improvement of best practices in order to positively impact business results
• Ability to recognise potential risks to the Company that should be escalated