Debtors Clerk - Musgrave

at  JDJ Diagnostics

MINIMUM REQUIREMENTS

• Grade 12
• Minimum 2 years experience in a similar role

REQUIRED SKILLS:

• Exceptional organizational skills and attention to detail
• Willingness to work in a team
• Communication skills (Verbal, writer presentation. Computer Literacy
• Time Management and Evaluation skills.

• To screen unpaid claims and recover effectivity from correct source.
• Sending emails to medical aid.
• Monitor accounts and incoming payments.
• Verify discrepancies.
• Phoning medical aid/ clients and doctors rooms to gather valid information.
• Check websites for information or ensuring that the claim is paid.
• Ensuring that missing remittance is received and marked off.
• Answer incoming calls and ensure clients satisfaction is given to our clients.
• Respond to and resolve client billing issues and queries.
• Attention to details on test not paid. Motivate if required.
• Ensuring lab forms are emailed to medical aid, should there be an issue for non-payment.
• Privates in hospital claims-collecting directly from clients that do not have medical aid.
• Ensure rates are adjusted-redirecting discounts to senior to be adjusted.
• Enter valid notes against each claim.
• Validate check, fix and submit claims via Edi.
• Ability to calculate/ post and manage account figures.