DECATUR SECURITY OFFICER (ARMED)

at  Arizona Charlies Decatur Las Vegas NV

SUMMARY:

Monitor and patrol assigned areas to provide a safe environment for guests, team members, the company and their property. Provide outstanding guest service to guests with questions and/or concerns.

QUALIFICATIONS

• At least one year of law enforcement, military or EMT experience highly preferred
• Excellent guest service skills
• Proven experience using sound judgment and making appropriate decisions during challenging situations and/or interacting with challenging patrons
• Proven experience providing high level of guest service
• Working knowledge of Microsoft operating system and applications preferred
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals and ability to write routine reports and correspondence
• Able to attend and successfully complete all quarterly firearms training and annual security recertification training
• Compliance with all mandatory training courses and certifications on an annual basis
• Must be able and willing to successfully complete Title 31 annual training
• At least 21 years of age
• High school diploma or equivalent preferred
• Ability to effectively communicate in English; written, verbally and via portable radios
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

PHYSICAL REQUIREMENTS

• Ability to occasionally lift, carry, push, pull or otherwise move objects weighing up to 75 lbs.
• Regularly walk, stand, stoop or sit at a desk or table
• Ability to jog or run as situations dictate
• Ability to ascend or descend ladders, scaffolding and ramps
• Ability to ride a bicycle for an extended period of time
• Must maintain 300 lbs. or less weight limit, including uniform (based on published maximum weight limit of company-provided bicycle, as determined by bicycle manufacturer)
• Ability to drive motor vehicles
• Work for sustained periods of time maintaining concentrated attention to detail
• Speech, literacy, hearing and vision (critical)
• Ability to distinguish shades of color

• Provide protection for the casino and its team members and guests
• Guard all transfers of moneys and tokens on the casino floor and transport hopper fills, chip fills and credits
• Complete all incident reports pertaining to outside patrol issues
• Escort armored car personnel around the property
• Escort trespassing individuals off property
• Assist guests in locating lost vehicles
• Maintain bicycle in operating condition
• Investigate auto accidents
• Secure the operations office during in-custody situations
• Answer guest questions, provide directions to guests (escort guests to desired location, if possible), and assist guests with any challenges that the guest brings to attention
• Duties include outside bike patrol, vehicle patrol and interior patrol of casino and hotel
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned