Defence Digital Programme Support Officer

at  Ministry of Defence

JOB SUMMARY

Defence Digital ensures our Armed Forces remain among the most technologically advanced in the world. We do this by putting innovative and effective technology into the hands of over 200,000 users, from the boardroom to the front line.
We lead on cutting-edge data science, automation, and cybersecurity at scale. Our mission goes beyond the battlefield by leading humanitarian efforts and driving digital innovation that impacts lives across the globe.
Defence Digital forms part of Strategic Command which manages the MOD’s joint capabilities for the Army, RAF, and Royal Navy.
Watch our video to see what we do at Defence Digital!
Passionate about using your skills to make a critical difference? Your next career move could be here!

JOB DESCRIPTION

Defence Digital is a rewarding and dynamic place to work. We offer employees the opportunity to develop within their role and progress through the organisation via a number of Learning and Development opportunities and activities.
Our work is varied, interesting and most importantly it’s impactful. You will be responsible for Supporting the Programme Delivery Manager and wider team to help with the control and processing of information, maintaining oversight of projects on behalf of the Senior Responsible Owner of the programme.
We are a friendly, diverse, and inclusive team of energetic and creative individuals and welcome those who can bring their talents and fresh perspectives to the team. You will work to provide assurance that projects are being delivered with a focus on performance, cost, and time across the programme.
It is crucial that you have strong organisational and information management skills and can work to tight deadlines. Communicating effectively is an integral part of how we do our job, and therefore having a high standard of interpersonal skills and ability to work as part of a multi-disciplinary team, is vital in this role.
Please note that this position is open to Sole UK Nationals only.

TECHNICAL SKILLS

We’ll assess you against these technical skills during the selection process:

• Change Control
• Knowledge Management

Benefits

Alongside your salary of £28,300, Ministry of Defence contributes £8,198 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• An environment with flexible working options
• A culture encouraging inclusion and diversity
• 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
• Ability to roll over up to 10 days annual leave per year
• In addition to 8 public holidays per year you will also receive leave for HM The King’s birthday
• Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
• Special Paid Leave for volunteering up to 6 days a year
• Enhanced parental and adoption leave
• Employee Assistance Programme to support your well-being
• Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club and Gyms
• Benefit Pension Scheme: Civil Service pension
• Please see Benefits link for more info: Civilian Discover My Benefits (mod.gov.uk)

HYBRID WORKING

Due to the nature of the post and the high-class systems, that you will be using, you will be required to attend site daily. The successful candidate is required to carry out all their duties from a UK location and cannot do so from an overseas location at any time. This post is working 37 hours per week. Dependent on the ‘tasking’ and business need, there will be a requirement to travel to meetings within the UK (and may be potential occasional overseas visits).
Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities. Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
‘London locations may attract locational allowances. The ‘Inner London Weighting RRA Allowance’ is £3,250 per annum and the ‘Outer London Weighting RRA Allowance’ is £1,750 per annum.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.
Things you need to know

NATIONALITY REQUIREMENTS

Open to UK nationals only.

RESPONSIBILITIES:

• Supporting the programme team with managing visitor access requests onto site, including meeting and greeting visitors when required.
• Process and manage requests for access and registrations relating to the department IT system administration and maintaining user access lists across the programme, maintaining, and assuring records are up to date.
• Assist with and maintain appropriate systems to enable effective planning and scheduling of the programme.
• Assist in maintaining project controls and in producing project and programme reports for and on behalf of the Programme Delivery Manager and wider team.
• Responsible for project and programme file management using robust version control.
• Organise key project and programme meetings and provide secretariat support.
• Assist with maintaining the stakeholder log for internal and external stakeholders. Act as the focal point for programme responses to external or internal requests for information.
• Assist with the monitoring of programme spend and contribute to the compilation of budgets.
• Assist with and maintain risk and issue logs relating to the programme, escalating as appropriate.