Delivery Analyst, GMA

at  UL Solutions

As a GMA Delivery Analyst, you will be responsible for:

• Ensuring that customers’ products are exported and marketed around the world, managing global market certification approvals and cooperating with international authorities, laboratories, Certification Bodies and governmental organizations.
• Communicating with clients to discuss technical issues, conveying project cost and negotiating completion date and sample requirements, as directed.
• Assisting in addressing client concerns and resolving client issues.
• Providing assistance to clients in reference to product certification and follow-up services.
• Ensuring timely project completion, implementing continuous improvement mindset with all scheme processes
• Building up easy tools to ensure that the right documentation list is available, as well as process paths.
• Combining understanding of customer’s needs and specific requests and different program’s requirements to identify the right process path.
• Providing point-of-access support to address any local acceptance issues
• University / Bachelor’s degree
• Mandatory fluency in English and Arabic (spoken & written).
• Preferably with 1 to 2 years’ experience in Product Conformity Assessment or Product Certification Program
• Strategic thinking and ability to develop innovative ideas.
• Ability to interface with key internal and external stakeholders.
• Ability to navigate different international rules and regulations.
• Ability to meet relevant needs and expectations of customers.
• Commitment and ability to meet all deadlines and to quickly respond to priority issues.

• Ensuring that customers’ products are exported and marketed around the world, managing global market certification approvals and cooperating with international authorities, laboratories, Certification Bodies and governmental organizations.
• Communicating with clients to discuss technical issues, conveying project cost and negotiating completion date and sample requirements, as directed.
• Assisting in addressing client concerns and resolving client issues.
• Providing assistance to clients in reference to product certification and follow-up services.
• Ensuring timely project completion, implementing continuous improvement mindset with all scheme processes
• Building up easy tools to ensure that the right documentation list is available, as well as process paths.
• Combining understanding of customer’s needs and specific requests and different program’s requirements to identify the right process path.
• Providing point-of-access support to address any local acceptance issues
• University / Bachelor’s degree
• Mandatory fluency in English and Arabic (spoken & written).
• Preferably with 1 to 2 years’ experience in Product Conformity Assessment or Product Certification Program
• Strategic thinking and ability to develop innovative ideas.
• Ability to interface with key internal and external stakeholders.
• Ability to navigate different international rules and regulations.
• Ability to meet relevant needs and expectations of customers.
• Commitment and ability to meet all deadlines and to quickly respond to priority issues