Delivery Director

at  APN Promise

Warszawa
Promise Group is a leading Microsoft partner in CEE region, offering a wide range of products and services for clients from various economic sectors, including finance, telecommunications, media, energy, manufacturing, trade, services, public administration, education, and healthcare. The company has been operating since 1991 and, since 1996, has been the largest provider of Microsoft solutions in Poland. Promise Group specializes in software licensing optimization, IT systems design, implementation, maintenance, and business application development.
We are currently seeking talented individuals to join our team in the role of Delivery Director

OUR REQUIREMENTS:

• Minimum of 10 years of experience managing technical teams, including at least 5 years in a managerial position within an international organization. Experience with Microsoft technologies is preferred.
• Preferred higher education in technical fields (computer science, engineering, project management).
• Leadership skills in building and developing teams.
• Excellent knowledge of project management methodologies.
• Familiarity with modern technologies and trends in the IT industry.
• Negotiation and communication skills, with the ability to collaborate effectively with various stakeholders.
• Experience in managing international teams.
• Excellent interpersonal skills.
• Strategic thinking and decision-making abilities.
• Analytical and problem-solving skills.
• Ability to work under pressure and in stressful situations.
• Knowledge of Microsoft technologies is a plus.
• Fluent in English.

• Recruiting, selecting, and hiring qualified IT specialists.
• Training and developing engineering teams by creating development strategies, training plans, and mentoring programs.
• Motivating and inspiring teams to achieve high performance by implementing motivational programs and performance evaluation systems.
• Promoting collaboration between teams and departments to achieve common goals, supporting communication, and knowledge sharing between different work groups.
• Coordinating the work of teams from various locations, managing cultural and time differences, and ensuring consistency in international team activities.
• Managing Resource Allocation in Projects
• Planning and optimizing human resources and technology in projects.
• Monitoring and managing team competencies (capacity planning) and ensuring appropriate resource availability (resource planning).
• Increasing team efficiency.
• Supervising Project Execution.
• Monitoring the process of executing technological projects from the conceptual stage to implementation.
• Ensuring alignment with business objectives and meeting customer requirements.
• Identifying potential risks and issues and taking corrective actions to minimize risk.
• Regularly reporting project status to management and stakeholders.
• Quality and Contract Management.
• Ensuring that projects are executed in accordance with quality standards by conducting quality tests (QA) and implementing continuous improvement processes.
• Negotiating and managing contracts with clients, including terms of service and product delivery.
• Coordinating project acceptance processes, verifying that all requirements and standards are met before final project delivery to the client.
• Tracking key performance indicators (KPIs), such as project delivery time, budget compliance, and customer satisfaction ratings.
• Collaboration and Communication with Stakeholders
• Working closely with sales departments to understand customer needs and translating them into technical requirements.
• Supporting sales activities by providing technical expertise and participating in client presentations.
• Maintaining constant communication with clients, project teams, and other stakeholders by organizing meetings, workshops, and presentations.