Delivery Director - Infrastructure

at  Turner Townsend

Company Description
From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational programmes covering the full spectrum of consultancy, project delivery and post-project operations.
With offices located globally, you’re never far away from our services. Working from 113 offices in 46 countries, we make the difference to projects across the real estate, infrastructure and natural resources sectors worldwide.
At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.
Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide.
Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.
Job Description
The Delivery Director shall be responsible for overseeing the procurement and delivery of the contracts until the PDP is appointed in next year. The role holder is expected to be high calibre individual who is an ambassador for the contracts, driving relationships and performance within the client team, with the Project Delivery Partner and the Contractors (subject to the duration of the interim assignment).
The Delivery Director will be responsible for the end-to-end oversight of all aspects of contracts procurement and delivery, providing leadership and direction in a fast-paced and collaborative team environment. The role holder will be forward looking, identifying and managing risks, developing key stakeholder relationships and establishing robust and agile governance across the delivery team. Whilst also supporting the Procurement team in the definition of requirements during the procurement stage and leading where required during the procurement stage.

SKILLS

Additionally, the Delivery Director will be required to possess the following skills:

• Ability to successfully lead and manage a team on large and complex construction and/or rail projects
• Ability to manage multiple technical requirements and teams within a construction environment
• Ability to work effectively with multiple stakeholders
• Ability to manage technical outputs to drive efficiency
• Excellent communication skills (both verbal and written) and interpersonal skills
• Ability to create a collaborative culture across the project team
• Ability to govern and drive outcomes to ensure high quality service delivery
• Ability to deal with and resolving unforeseen risks and issues
• Excellent stakeholder negotiation and management skills
• Strong team leadership skills with an ability to influence to drive effective design decision making
• Motivated, driven, enthusiastic, hard-working
• Ability to step back from the detail and take a holistic overview
• Possesses a positive ‘can do’ attitude and can work on several projects simultaneously
• Ability to prioritise effectively, meet deadlines and deliver consistent service
• Ability to manage client expectations and deliver within agreed parameters
• Ability to work in a challenging environment both on their own initiative and as part of a team

EDUCATION

• Minimum Level 8 degree (or equivalent) in relevant subject area e.g., engineering, construction, project management
• Level 9 Masters in relevant field would be advantageous (or equivalent masters)

Further demonstrated experience / knowledge of the following is required:

• Experience from inception to completion of complex high value metro and/or rail projects
• Experience of tunnelling would be desirable
• Extensive knowledge of and understanding of capital project and programme delivery and how this supports and integrates with a wider high functioning environment
• Strong and demonstrable leadership and management skills, including project management, procurement, contract management, financial management and change management
• Strong planning, governance and delivery skills with the ability to set team goals, objectives and priorities, establishing clear roles and responsibilities for all direct reports
• Tangible experience of documenting best practice delivery, policies and standards
• In-depth understanding of the design and delivery requirements of technically complex projects in the architectural / engineering / rail / operations sectors
• Experience of dealing with a range of stakeholders at all levels across the organisation influencing the improvement of process and guidance to support project delivery and reporting
• Delivered an integrated design enabling infrastructure delivery in previous roles at a senior level
• Experience of undertaking client side procurement on major/equivalent contracts
• Experience of operating in an NEC 3 or 4 environmen

• Lead the co-ordination of the Contracts during the procurement phase, working closely with the procurement and delivery teams, consultants and contractors
• Be responsible for the Contracts budget, providing reporting and ensuring resources are well deployed and managed
• Determine and track delivery milestones and key performance indicators
• Work with key stakeholders across the Contract, partners and the wider client team, to understand the landscape/context and support the procurement and delivery of the contracts and project objectives
• Coordinate and draw support from the Project Directorate functions to ensure delivery excellence and performance on the Contracts ensuring suitable processes and procedures are in place
• Comply with governance process and ensure milestones are met and delivered in a controlled and assured manner
• Apply oversight, expertise and sound judgment either themselves, or by seeking independent verification through the Assurance function
• Escalation of risks / issues to the Project Director for mitigation / resolution Work within the project governance structures and establish their consistent use throughout the team, Project Delivery Partner and Contractor
• Keep the contract aligned with the priorities and strategies
• Identify and leverage opportunities for implementation of continuous improvement and lean techniques to reduce costs and release programme contingency
• Discharge delegated authority for low & medium risk projects in line with the project governance
• Deliver the programme outcomes specified in the functional briefs within the control baseline and associated tolerances
• Effectively manage teams of project controls, design, and other support consultants to properly allocate resources and maximize efficiencies across the programme
• Where appropriate, challenge forecasts and information produced by the appointed Contractor and/or Project Delivery Partner
  Qualifications
  15+ years experience in programme / project delivery across Infrastructure programmes of significant size and complexity, with at least 10 years of senior management experience

Further demonstrated experience / knowledge of the following is required:

• Experience from inception to completion of complex high value metro and/or rail projects
• Experience of tunnelling would be desirable
• Extensive knowledge of and understanding of capital project and programme delivery and how this supports and integrates with a wider high functioning environment
• Strong and demonstrable leadership and management skills, including project management, procurement, contract management, financial management and change management
• Strong planning, governance and delivery skills with the ability to set team goals, objectives and priorities, establishing clear roles and responsibilities for all direct reports
• Tangible experience of documenting best practice delivery, policies and standards
• In-depth understanding of the design and delivery requirements of technically complex projects in the architectural / engineering / rail / operations sectors
• Experience of dealing with a range of stakeholders at all levels across the organisation influencing the improvement of process and guidance to support project delivery and reporting
• Delivered an integrated design enabling infrastructure delivery in previous roles at a senior level
• Experience of undertaking client side procurement on major/equivalent contracts
• Experience of operating in an NEC 3 or 4 environment