Delivery Driver

at  GoFor

DELIVERY DRIVER

help gofor deliver better™
This is the goforce. We want motivated employees, but more than that we want people driven by caring, commitment, and the sense that we can deliver better.
Our gofor model of last-mile delivery is different than what came before. Using electric vehicles, carbon offsets, empowered drivers, and smart packaging, we offer a carbon-free, renewable delivery™ program that sets new standards for the industry.
We want the people who work with us to think big and help us grow. To understand how great service can help us deliver more than packages. To believe that the last mile needs to be better equipped to serve the environment as well as the customers.
At gofor, we prize diversity, respect what you bring to the job, and have made it our mission to make communities more livable. Let’s deliver better ™, together.

JOB SUMMARY

Delivery Drivers are the heart of the gofor service as they are all the daily points of contact between our customers and our customers’ customers.
Under the general direction of the Market Logistics Manager, the Delivery Driver is responsible for picking up and delivering items between gofor’s customers and consignees. This may include carrying items into the home, up and down flights of stairs in a sound and diligent manner so as to avoid damage to the product or the customer’s premises. The role includes responsibilities for ensuring complete customer satisfaction for all assigned deliveries. The Delivery Driver will immediately and effectively escalate any and all issues so that they can be resolved in a rapid and customer-centric manner.
This role will require work in shifts that will cover the local market 13 hours per day, 3 days a week along with other crews that will provide coverage across 6 days. Shifts will be established at the time of hire but may change regularly depending on the needs of the business.

REQUIRED EDUCATION, SKILLS, AND QUALIFICATIONS:

• Able to physically work during 13-hour shifts
• Ability to individually perform repetitive heavy lifting (up to 150lbs) using safe lifting methods
• Ability to perform repetitive heavy lifting (up to 300lbs) using safe lifting methods with a partner
• Thorough understanding of safety procedures and requirements
• Must have 3 years of proven experience driving 5-ton vehicles
• Flexibility to work weekends
• Valid driver’s license and clean drivers abstract
• Able to communicate both verbally and in writing
• Maintain accurate delivery records (pre/post delivery)
• Strong work ethic and positive team attitude
• Provide excellent customer service
• Good organizational, time management, and prioritizing skills
• Computer literacy, including the use of mobile applications
• Strong attention to detail
• Achieve your daily goals consistently
• Excellent client management and interpersonal skills
• Excellent problem-solving skills
• Ability to remain calm during challenging situations
• Possess the following personal qualities: integrity, creativity, high standards, commitment, ethical values, and achievement-oriented.
• Ensure proper PPE
• The availability of a current smartphone is an asset

• Organize and load products for delivery utilizing the most efficient delivery route
• Safely operate and maintain a 5-ton truck in compliance with all relevant regulations and company policies
• Transport goods, materials, or equipment to designated locations in a timely and efficient manner
• Keep all required documentation complete and up to date including delivery status and confirmations driver logs etc.
• Handling and delivering stock carefully and properly to avoid damages
• Lifting heavy items (up to 150 lbs) as this job entails repeated lifting of various-sized items
• Perform pre-trip and post-trip inspections of the vehicle to ensure safe operating conditions
• Maintain cleanliness of delivery vehicle and report maintenance problems to a supervisor
• Load and unload cargo using appropriate equipment and techniques, ensuring the safety and integrity of the cargo
• Work closely and communicate with other departments as needed
• Inspect product to ensure good condition
• Operate a 1-tonne truck in a safe manner to receive/deliver products as necessary
• Prepare materials for shipment (if necessary)
• May lift cases of product and/or stock merchandise according to documented procedures
• Maintain accurate records of deliveries, mileage, and hours worked
• Perform other duties and projects as assigned