Delivery Lead

at  Rightsline

Since 2012, Rightsline has been making work easier for rights and royalties professionals with our innovative rights and royalties management software, allowing our customers to maximize their portfolios without having to max out their daily to-do-lists.
Our fully integrated and configurable platform provides customers with comprehensive access to all their rights and royalties, across all markets and platforms, instantly. Departments can communicate, collaborate, and cohesively take action without worrying about mistakes; and in-app reports and timely alerts ensure our customers never miss an opportunity to do more.
Welcome to a world of less data entry and more data integrity. Welcome to the Rightsline reality!

What you will do:

• Manage relationships directly with customers through the entire delivery lifecycle, ensuring that all deliverables of each project are current and met by the implementation team.
• Create and update Project Plans in conjunction with our customers by establishing timelines, milestones, tasks, and assignees.
• Ensuring implementation and advancement projects are properly staffed by coordinating across multiple resources.
• Responsible for project mobilization with customers. Coordinating internal sales handoff discussions with the Implementation teams. Collaborating with our customers on project goals, resources, governance, and project kick off.
• Proactively manage risks and alerting management to potential escalations and issues of importance.
• Establishing and run project cadence calls both internally and externally to discuss status, training, requirements etc.
• General project administration by leveraging our internal project tools, including task, resourcing and billing management.
• Engage with 3rd party technology vendors and system integration partners to ensure smooth implementations based on contractual work orders

What you will bring to the role:

• 3+ years experience of managing software projects.
• Bachelors or equivalent work experience.
• Bachelor’s degree in Business Administration, Information Technology, or related field preferred.
• Project Management Certifications are preferred, but not required.
• An understanding of rights and royalties management preferred, but not required.
• Ability to manage multiple projects simultaneously and work in a time-sensitive, deadline driven environment and prioritize accordingly.
• Excellent analytical, organizational and presentation skills.
• Ability to assess a situation to develop a clear action plan and resolve problems with minimal supervision.
• Ability to clearly and effectively communicate, both written and verbally, with internal and external audiences.
• Strong and dynamic stakeholder engagement skills.
• Ability to manage change during the project life cycle.
• Be able to lead by example with a willingness to seek help when necessary.
• Excellent knowledge and ability in the use of the Microsoft Office, Google Workspace, Kantata, Jira and other tools.
• An understanding of the implementation of SAAS projects

At Rightsline we encourage inclusiveness, purpose and innovation. We offer flexible work hours, birthdays off, alternating 4-day work weeks, one-time home office allowance, unlimited vacation time, team socials, happy hours and career progression in a high growth environment.

• Rightsline was the very 1st cloud-based rights and contract management platform, so we’re used to innovation. We’re also used to incredible growth if you’re into that sort of thing.
• You will become part of an amazing culture with a supportive executive team, smart colleagues who truly care, and a global team that’s been rocking this virtual collaboration thing since before anyone had ever heard the term COVID19.
• You’ll often hear “Yes, let’s try that!” and then have the chance to execute your ideas.
• You will grow more here than you would at any other company. That’s a promise.
• A People First Company - 4.2 rating on Glassdoo