Delivery Lead

at  Robots and Pencils

WE EMBRACE A TALENT-LED CULTURE

Our work is driven by our team’s desire to be pioneers.
In 2009, we created Robots & Pencils with the then-contrarian view that mobile would be more transformative than the Internet. Turns out we were right.
Today, our thinking is rooted in the belief that, in the age of unprecedented technology acceleration, maintaining a competitive advantage requires new strategies and a focus on innovation.
Our approach has been to create a company designed to follow the talent, allowing us to amass an unfair share of hyper-skilled people who call Robots & Pencils home. A team of people who not only develop innovative solutions to transform businesses, but also create products that have been previously inconceivable.

BUT WE ALSO KNOW A JOB ISN’T JUST DEFINED BY THE ABOVE, SO WE PRIDE OURSELVES IN BEING A COMPANY THAT ALSO OFFERS:

• A #FollowTheTalent mentality - meaning you can be located anywhere in North America and work remotely. (We have 10+ years of experience building virtual working environments #WeKnowWhatWereDoing)
• A dynamic, fast-paced environment where we’re constantly #alwayslearning.
• And lastly, a team that cares about you and wants to drive the talent experience. How do we do this? Over the years we’ve hosted comedian shows, had holiday parties, happy hours, brunches with the CEO, surprise coffee runs for the team, health & wellness events and prizes, trivia nights, surprise dinners for R&P team members and their family and so much more! (And yes, we’ve prioritized a way to do these things in a virtual setting and not just in person - thank you Zoom!)

QUALIFICATIONS

• Bachelor’s degree or equivalent
• 8+ years of product strategy or agile development
• 5+ years consulting/professional services and/or product experience
• 3+ years of leading multi-disciplinary teams or building and managing a practice or domain
• Has experience providing delivery leadership on at least 3 complex projects or programs with multi-disciplinary, cross-geography teams
• Experience with project tracking systems such as Jira, Trello etc
• Currently holds or actively pursuing a professional certification such as Project Management Professional (PMP) or Certified ScrumMaster (CSM)

PREFERRED QUALIFICATIONS

• Self-starter who can make judgment calls on priorities
• Can inspire others and influence without persuasion
• Comfortable collaborating across teams outside of primary domain
• Experienced with and comfortable in client-facing situations
• Can train others in their skillset and is open to knowledge sharing
• Enjoys navigating ambiguity to solve complex problems

• Own scope clarity & prioritization to manage the day-to-day project work of team members
• Manage changes to project scope, schedule, and task assignment, ensuring that all stakeholders are informed and impacted parties are appropriately engaged
• Manage delivery timeline, sprints, and milestones including running sprint ceremonies
• Navigate ambiguity and complexity to ensure clear definition of requirements, features,

and success criteria

• Provide technical expertise in software architecture & development
• Ensure technical specifications are defined for business stories
• Operate as the primary point of contact for client communications, status, and escalation
• Manage expectations between business stakeholders and team
• Remove delivery blockers and mitigate risks
• Evaluate progress and validate that builds are to spec and perform properly
• Focus on shipping quality code on time
• Identify key roles and skills necessary for successful delivery, surfacing requests to

the Delivery Manager

• Own talent onboarding and offboarding to and from projects
• Periodically document talent performance insights for the Delivery Manager, and connect talent to their manager when support is requested or required
• Contribute to account growth by surfacing opportunities to the Client Success Team