Who We Are
Meet Fresh Prep — Canada’s most convenient and sustainable meal kit delivery service.
As a certified B Corporation, we make convenient eating healthy and sustainable for the communities we operate in. We source quality local ingredients whenever possible, and deliver in reusable, recyclable and compostable packaging. We offer 10 chef-created meal kit recipes each week, with options for many lifestyles and preferences including vegetarian and vegan.
In the past few years, we have collected many awards and recognition for our continued pursuit in being a leader in both customer and employee satisfaction. Some awards include The Georgia Straight’s Golden Plates, 23rd and 24th Annual Best of Vancouver award for Best Meal Kit Service, BC’s Top Employers 2024, Top SME 2023, and Climate Smart. Fresh Prep also placed on The Globe and Mail’s prestigious 2023 Canada’s Top Growing Companies list.

WHAT WE ARE LOOKING FOR

The Logistics Manager is a self-starter who takes ownership over their work environment. They are always looking for opportunities to improve the way we do things - whether through reporting, interpersonal leadership, or developing new processes. They stay calm in times of chaos and are able to work through challenges with an optimistic attitude. They are able to communicate clearly and professionally with a wide variety of people, and are able to manage interpersonal conflict in a respectful and service-oriented manner.
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3-5 years of related work experience in a shipping, delivery, or warehouse environment

• Minimum 2 years of experience in a supervisory role; experience leading team members from a variety of backgrounds is an asset
• A valid Class 5 driver’s license
• Able to lift 15 - 30lb in the course of work, stand and walk for portions of the day, and push and pull wheeled racks
• Strong organizational skills and exceptional time management skills
• Ability to handle pressure
• Ability to adapt and formulate new plans as contingencies arise
• Self-motivated, with leadership skills and a high energy outlook
• Strong written communication skills
• Able to perform basic calculations and mathematical figures; some spreadsheet experience is an asset
• Ability to work individually and as part of a team
• High level of integrity and work ethic
• Able to work a consistent Sunday to Thursday schedule with occasional overtime as needed

WHAT YOU CAN EXPECT

• An inclusive, fun workplace filled with fantastic colleagues. We’re a certified B-Corporation and our team is passionate about making a positive difference (and also about food!)
• Comprehensive health benefits (including medical, dental, vision and life-insurance) after 90 days of successful employment.
• Food Perks!
  Please note that the posted salary range for this role may vary based on qualifications, prior experience, or seniority. We are always looking for talented people to join our network, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes but don’t necessarily meet every single point on the job description, or if your desired compensation isn’t reflected in this posting, please still get in touch. We’d love to have a chat and see if you could be a great fit.
  Fresh Prep is an Equal Opportunity Employer (EOE) and prohibits discrimination of any kind. We value diversity at our company and at all job levels our goal is to be diverse, inclusive and representative of the communities we operate in. We endeavour to recruit, develop and retain the best talent from a diverse candidate pool and truly believe that diversity, equity and inclusion among our team members is vital to our success as a company. We trust that in applying for a role with us you value this as well!
  

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• You will manage the shipping processes for your region, ensuring that vendors are adequately notified of shipping needs, that shipments are packed neatly and completely and labeled properly, and that drivers load correctly and are equipped with everything they need to complete delivery routes successfully.
• You will create and foster relationships not only with our drivers, but also with the Dispatch and Delivery Success teams.
• You will directly supervise a small team of employee drivers and will liaise with and performance manage a larger team of owner-operator contractor drivers. You will screen and onboard new driver candidates as needed with the support of your manager.
• You’ll create and publish the driver schedule each week.
• You’ll continuously monitor delivery efficiency and facilitate communication between drivers and customers where needed.
• You’ll contribute toward Performance Reviews for the teams under your supervision.
• You will be monitoring and reporting on delivery KPIs.
• You’ll provide dispatch support when needed. This will include relaying work orders, messages, and information from Customer Service to drivers, occasionally calling customers, and helping drivers resolve issues on the road.