Delivery Manager
at Cognizant
Guadalajara, Jal., Mexico -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 09 Nov, 2024 | Not Specified | 10 Aug, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
DELIVERY MANAGER
Qualification:
Bachelor’s in Science/ Commerce/Engineering or equivalent
Responsibility:
Business / Customer:
- Understand and articulate complex problems related to the specific technology.
- Interface with community network to retain technology competitiveness.
- Work with the client team to address escalations and own the resolution during the critical incident scenario.
- Plan and implement major change requests and engineering tasks.
Project / Process:
- Participate in technical audits.
- Identify opportunities for automation standardization and stabilization of environment.
- Lead TIP initiatives and coordinate with CoEs for the implementation of the same.
- Conduct Proof of Concept activities when necessary.
- Undertake project specific Proof of Concepts activities to validate technical feasibility with guidance.
- Prepare run books on specific technology areas.
- Lead reviewer for knowledge articles.
- Implement best practices in specific technology area.
- Responsible for driving the change mgmt effectively by ensuring that regular process health checks are done and bringing in best practices and building SOPs.
- Continuous assessment of the infra/technical environment and address any gaps (for ex.
- : firmware Service Packs Backups).
People / Team:
- Deliver technology training through Academy and/or within project group for technologies/ tools.
- Provide guidance to community members on relevant technology area.
- Participate in recruitment.
Must Have Skills
- Service Desk
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Information Technology/IT
IT Software - Other
Other
Graduate
Proficient
1
Guadalajara, Jal., Mexico